Dell Sales Operations Advisor - Program Manager in George Town, Malaysia
Sales Operations Advisor - Program Manager
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Program Manager on our Sales Operations team in Penang, Malaysia.
Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.
·Understanding strategic priorities across our 10 Sales Enablement Priorities Pillars
·Align with regional business teams to support their effort specific to program/project lifecycles and Value realization.
·Assist with the identification of opportunity areas and best practices processes & tools
·Developing business cases, ROI analytics, impact analysis and prioritization requirements for departmental initiatives translating opportunities to process steps, organizational design, and tool requirements
·Coordinating across organizations to determine impacts from implementation of future state solutions
·Assist with the development of enablement (roadmap, communications, governance) plans for regional programs that will impact our sales organizations
·Assist with Voice of Field (VoF) analysis and initiatives as assigned
·Partnering with various regional organizations to ensure alignment
·Strong and demonstrable program management/process design and delivery in an Operational environment
·Ability to being regional partnership to support and drive business goals
·Excellent data management and analysis skills
·PowerPoint development and presentation skills
·Bachelor’s/Primary Degree or equivalent in an Operations or Business discipline a plus
·Business Process certifications a plus
·Six Sigma certifications are a plus
·Typically requires 4+ years diversified program management experience
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.
Closing date: xx xxxxxxxxx 20xx .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .