Job Information
Arrow Electronics Functional Analyst in Gdańsk, Poland
Position:
Functional Analyst
Job Description:
At present, we have an excellent opportunity for a Functional Analyst. We are looking for a talented Functional professional with Trade Compliance knowledge to join our team and play an integral role in mapping the business and IT requirements and supporting enterprise-level applications. You must be a self-starter and comfortable in a fast-paced environment. You will be asked to work on a wide variety of tasks from 100% new development to bug fixes and maintenance. This includes working with the business and the technology areas to understand IT functionality and support requirements.
What You'll Be Doing
Analyze business requirements and tailor the use of the system to meet those objectives.
Manage communications, scheduling, and logistics for Trade Compliance projects.
Collaborate with vendor support on the resolution of application issues and system problems.
Communicate with external vendors and conduct joint solution reviews.
Analyze business requirements and translate them into functional specifications
Respond to and resolve system failures and performance issues.
Providing end-user support through investigating testing and driving incidents to completion. Meeting the incident SLAs.
Ability to analyze & resolve production support issues.
Coordinating with different client applications teams for their requirements to provide a common interface.
Actively drive issue resolution and closely monitor its progress.
Driving and supporting business + IT required reporting and alerts
Guide the technical team to deliver a flexible and scalable solution.
Resolve complex customer issues by recommending and implementing solutions.
Ensure instructional materials are accurate. Provide subject matter expertise and support for end-user training delivery.
Identify and recommend process improvements.
Appropriately communicate project status, escalate issues, and manage timelines and action items.
Participate in project kickoff activities and internal initiatives as required.
Prepare process flow mappins, user stories, business requirements, acceptance criteria, training material and other documentation to support the business and IT application.
Participate in functional level tests responsible for comparing actual results with expected results, for all projects including the Vendor patch updates, performance testing and regression testing.
Develop, document, and maintain best practices, project standards, procedures, application, quality objectives, and 'lessons learned', including metrics for assessment.
Analyze, design, construct, test, and implement system or application enhancements.
Perform other duties as assigned based on business needs: i.e., special projects, Enhancements etc.
Acts as a mentor for colleagues including team members and partners with less experience
Supporting code migration when needed.
Analyze and research new and existing products, procedures, processes within the IT space.
Identify innovative solutions to business issues.
Provide support to users and assist with troubleshooting application & business process issues.
Provide recommendations around how to leverage the IT systems to improve operational efficiencies
Guides others in resolving complex issues in the specialized area based on existing solutions and procedures
Serves as an expert in multiple disciplines
Serves as a resource for best practices/quality on the teams or projects
Often leads the work of project teams; may formally train junior staff.
Works independently or in teams as required
Work flexible schedule as necessary including co-ordinating with onsite-offsite business and development teams
Business Skills
Ability to analyze and clearly document workflows and business processes.
Proficient at developing and executing business process-specific test scenarios.
Strong analytical abilities.
Capable of planning and organizing work and processes in a continuously moving support model.
Ability to work in a fast-paced environment coordinating with internal customers to help support and enhance business systems.
Project Management
Ability to create estimates and project plans to support the project delivery life cycle.
Capable of planning, tracking and coordinating efforts across project team members.
Experience managing projects and using project management applications (Microsoft Project, Service now, Jira, etc.).
Ability to manage/ self-direct multiple projects and meet predefined deadlines.
Demonstrated ability to work independently and in a team, environment including the ability to work collaboratively with internal team/business users.
Excellent communication, interpersonal, and strong adaptability skills.
Experience/Education
Bachelor's or Graduate's Degree in business, computer science, information systems, or information technology and a minimum of 5 years of related experience
Experience with Oracle Applications, Java, Agile, Cloud, and software.
Functional Analyst working with SQL, PL/SQL, XML, and REST API.
Demonstrated skill with scripting and interfaces.
Leadership and problem-solving skills.
Fluent in business process analysis and software development life cycles.
Can collaborate with others on tasks and projects.
What we offer:
Stable employment based on a permanent contract with very attractive salary
Engaging work in a multinational company
Opportunities for continuous education and professional development
Collaborative team environment in a rapidly growing company
Competitive financial compensation
Personal and professional growth opportunities
Stable company culture and a pleasant working atmosphere
Do you see yourself as our future colleague? If yes - send us your application!
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
#LI-EB1
Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type:
Full time
Job Category:
Information Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.