AMVETS Jobs

The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.

• Review CS court orders, forms, and case actions by screening each document and verifying via the ACTS computer system for accuracy, completeness and to ensure time frames are met which helps agents in accomplishing goals.
• Evaluate agent's progress in casework by formal and informal review of case loads through computer-generated reports and ACTS to ensure all cases are worked and receive the same priority and attention.
• Log agent's actions on tracking log via computer program to maintain monthly reports and evaluate effectiveness of agents for statistical purposes.
• Check daily sign in/out logs, screen and route time sheets biweekly to verify staff leave.
• Perform public relations by answering questions, concerns and complaints by custodial and non-custodial parents so they can better understand the child support program and to clarify policy and agent actions.
• Perform public relations by answering questions, concerns and complaints by custodial and non-custodial parents so they can better understand the child support program and to clarify policy and agent actions.
• Serve as Primary Hearing Officer for Food Stamps, Work First, Medicaid, Child Care and Adoption Assistance for the Agency. Involves scheduled hearings, program research and written decisions. Must be available to work mandatory emergency shelters and other duties as assigned.

Minimum Qualifications:

Graduation with an Associate's Degree with at least three (3) years of experience in eligibility, investigative, judicial or paralegal work or experience which provides the knowledge, skills and abilities needed to perform the work including one year of Child Support experience is required.

A valid driver's license is required.

A combination of education and experience may be considered.

Preferred qualifications: Bachelor's Degree, Notary Public Certification