Job Information
Nordstrom Manager - Operations Process Training - Gainesville Distribution Center in Gainesville, Florida
Job Description
The Operations Process Training Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Process Training Manager is responsible to deliver on overall training program executions, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
In this role you will work closely with operations managers and your team of trainers to onboard, develop, and maintain skills and processes amongst current and new team members. You will aid in the activation of all new or updated processes. This will be accomplished through building high performing teams and through ensuring all aspects of the training program are executed.
A Day in the Life…
Drive results: Support the business strategy or driving results for overall safety, quality, and performance.
Build Teams: Lead, develop, and grow the performance of a team of trainers.
Collaborate with business partners: Collaborate closely with operations and human resource leadership to maintain a focus on top business objectives and initiatives as well as to escalate key status updates.
Guide progress: Ensure milestones and program methods and practices are being met. Where there are gaps, effectively highlight concerns, impact, and potential solutions.
Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
Drive KPI metrics as well as 4DX and facility performance scorecards.
You own this if you...
3-5 years of warehouse experience in a managerial role, training role or equivalent relevant experience
Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Hands on experience with warehouse management software and databases
Ability to analyze data and determine actions based on improvement opportunities
Strong partnership and relationship development skills
Excellent verbal and written communication skills
Ability to navigate through ambiguity
Ability to work a varied set of times and days to meet the business needs
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
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About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!