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Randstad US onsite customer service representative in franklin, Tennessee

onsite customer service representative.

  • franklin , tennessee

  • posted may 28, 2024

job details

summary

  • $17.49 - $17.50 per hour

  • temporary

  • bachelor degree

  • category management occupations

  • referenceAB_4543173

job details

Randstad is seeking Qualified Professionals for an ONSITE Call Center opportunity we currently have available with a Fortune 500 Healthcare Provider located in Franklin, TN 37064. NOT REMOTE – All candidates MUST BE ABLE work ONSITE in Franklin, TN 37064 For immediate consideration please email all resumes to Conrad.geber@randstadusa.com Job Overview:

  • Company: Fortune 500 Healthcare Provider

  • Location: Onsite – Franklin, TN 37064

  • Position: Customer Service Representative

  • Pay Rate: $17.49/hour

  • Schedule: M-F 8-5 CT

  • Start Date: 07/22/2024 (Temp to perm based on performance and business needs)

salary: $17.49 - $17.5 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

  • Responds to telephone inquiries from new policyholders, tenured policyholders, agents and their representatives

  • Provides information coverage and benefits, billing and payments and field general questions. Determines the best method for providing services.

  • Verifies insurance and/or payments

  • May perform data entry.

  • May assist with the processing of billing paperwork.

  • Accurately maintains files of all patient account profile information and referral source data.

  • Resolves patient complaints by identifying the root cause of opportunities and coordinating appropriate corrective action.

Skills

  • Follow-up

  • Customer Relations

  • Customer Relationship Management

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

CG

conrad geber

  • +1 602 200 3916 (tel:+1 602 200 3916)

  • conrad.geber@randstadusa.com

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