Job Information
Staples eCommerce Content Program Manager in Framingham, Massachusetts
Staples is business to business. You’re what binds us together.
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.
What you’ll be doing:
Day-to-day PoC for overall program management - supporting the management of content programs across all business units, including, but not limited to the flow of content (i.e... approvals, creative, reporting, billing/budget reconciliation, etc.) & day to day maintenance to achieve business objectives and goals.
Maintain & deliver against approved timelines – ensuring that teams understand requirements and meet deliverable dates. Manage a project tracker for every initiative to ensure launch deadlines are met.
Help create, define & prioritize program opportunities including, but not limited to consolidating/delivering quality concerns, driving improvements, etc
Become an internal & external advocate for core & syndicated content programs. Build relationships across the company, evangelizing and overall program impact.
Lead Quarterly business reviews (QBRs) including meeting coordination, agenda, and meeting output.
Work with IT and vendors to manage implementation and troubleshoot technical issues on an on-going basis
Manage reports, reconcile numbers for invoicing/budget tracking and monitor ongoing performance for initiatives relative to financial goals.
Manage reports, reconcile numbers for invoicing/budget tracking and monitor ongoing performance for initiatives relative to financial goals.
What you bring to the table:
Solid organizational skills, and ability to multi-task.
Experience managing deadlines for multiple projects.
Experience managing deadlines for multiple projects.
Facilitation of Sr Level and Peer conflicting interests.
Strong verbal and written communication skills necessary.
Ability to work independently and execute across multiple groups.
What’s needed- Basic Qualifications
4+ years of eCommerce and/or Product Content experience
Strong Microsoft Office skills necessary
What’s needed- Preferred Qualifications
- Bachelor's Degree or equivalent work experience
We Offer:
Inclusive culture with associate-led Business Resource Group
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.