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Job Information

TEKsystems Desktop Support Analyst in Fort Mill, South Carolina

One of our top clients is looking to add two Desktop Support Analysts to their team. This team provides wonderful opportunity for career advancement. The position will interview this week!

Description:

  • Responds to incidents and requests within a ticketing system, providing resolution within a complex fast-paced business environment.

  • Deploys and troubleshoots end user computing devices including laptops, desktops, printers, MFPs and wireless devices that are aligned within the Home Office Security Policy.

  • Reimage computers/hard drives in accordance with standards.

  • Perform Move, Add, and Change functions including installation and decommission.

  • Install, configure, and troubleshoot Windows based operating systems, Microsoft Office and Internet browsers.

  • Install, configure, and troubleshoot MAC/Apple based operating systems and proprietary applications.

  • Configures and supports remote users including VPN client and connectivity.

  • Provides customer training and knowledge documentation.

Skills:

Windows 7/10, Active directory, Customer service, ServiceNow, Troubleshooting, refresh, imaging, upgrades, desktop

Additional Skills & Qualifications:

Great personality, presentable and articulate.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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