Job Information
Farfield Systems Systems Administrator 3 in Fort Meade, Maryland
About Farfield Systems, Inc
At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing opportunities for you to grow with us while still delivering the same excellence customers have grown to expect from us. We continually evaluate our environment to provide a place where your career is packed with opportunities to grow and you have the ability to demonstrate your passion to our customers. We focus on building a Team where each employee is a valued member.
Farfield provides support to multiple agencies across the United States Government in many locations. That means many different opportunities to follow your career path without changing companies every few years.
"Employee driven...customer focused." We build, operate and secure networks and infrastructure.
* Requires a Top Secret/SCI clearance with a polygraph and U.S. Citizenship*
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Basic Qualifications:
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required and
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Farfield Systems will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to careers@farfieldsystems.com or call us for assistance at 410-874-9363.
Farfield Systems is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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