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TD Bank Senior Manager, Compliance Business Oversight (US) - Operational, Digital and Process Compliance in Fort Lauderdale, Florida

Work Location:

Fort Lauderdale, Florida, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including:

Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities; Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight; Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks; Contribute to growth, innovation, and efficiency, within risk appetite, through expert objective guidance and independent challenge.

Key responsibilities include:

  • Develop, update, and enforce compliance policies and procedures relevant to operational and digital activities, including eSign.

  • Identify, assess, and mitigate compliance risks related to all digital and traditional platforms.

  • Collaborate with technology teams to evaluate and implement new platforms, ensuring compliance with regulatory requirements.

  • Provide guidance in the development of operational frameworks to ensure the business has implemented proper controls to ensure regulatory compliance.

  • Ensure compliance for the Digital Advisor platform, ensuring regulatory adherence and integration with core business functions.

  • Provide oversight and guidance on compliance requirements specific to Digital Advisor tools and systems.

  • Collaborate with product and operations teams to ensure platform aligns with regulatory frameworks and industry standards.

  • Monitor and assess the Digital Advisor's impact on client outcomes and operational compliance.

  • Monitor and assess vendor and third-party and compliance programs to ensure adherence to company policies and regulatory standards.

  • Conduct period reviews, testing, and risk assessments of third-party relationships.

  • Support remediation efforts for identified compliance gaps, such as 13F reporting and the oversight of Global Relay for communication oversight.

  • Ensure alignment with regulatory requirements and industry best practices.

  • Conduct monitoring and testing in the area specified as required.

Job Summary:

The Senior Manager, Compliance Business Oversight manages and leads a team of Compliance professionals and is responsible to develop and maintain all aspects of Compliance programs for TD businesses/functions and legal entities as assigned.

Depth & Scope:

  • Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas

  • Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work

  • Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise

  • Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements

  • Serves as a source of expert advice to senior management in field of specialty

  • Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties

  • Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field

  • Requires innovative thinking to develop new solutions

  • Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment

  • Works within general policies and industry guidelines

  • Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context

  • Provides leadership guidance, makes recommendations and collaborates with business to facilitate that solutions meet the business needs on a complex project or program

  • Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience:

Undergraduate degree or equivalent work experience

10+ years of experience

Desired Qualifications:

  • Experience overseeing cross-functional processes, ensuring alignment with strategic objectives

  • Strong knowledge of regulatory frameworks, including SEC, FINRA, OCC and other relevant bodies

  • FINRA 7, 24 licenses required or ability to obtain within 90 days

  • Experience with compliance for digital platforms, technology solutions, and third-party relationships

  • Proficiency with tools like Global Relay and knowledge of 13F filing requirements preferred

  • Exceptional project management, analytical, and communication skills

  • Bachelor's degree in Business, Technology, Law or related field

  • 5+ years of experience in compliance operational oversight, or technology compliance with financial service.

Customer Accountabilities:

  • Leads, coaches and manages a high performing team on delivery of Compliance programs

  • Determines and decides policy and/or action based on internal and external industry developments for Compliance Programs

  • Proactively reviews and advises the business of new and changed Compliance regulatory and/or policy changes

  • Contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws

  • Works with executive team, senior business unit management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory compliance requirements

  • Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and addresses business regulatory requirements and issues

  • Reviews and/or contributes on the development and presentation of analysis and insights back to executive leaders/business partners to drive strategic improvements and address regulatory requirements and issues

  • Engages with business partners and business leaders to determine and implement Compliance strategies and directs the compliance culture

  • Provides insight, guidance, and recommendation on Compliance subject matter, regulatory and industry issues and acts as a specialized resource to other departments based on subject matter expertise

  • Provides explanation and/or resolution for business/Compliance management based findings

  • Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate

  • Manages day to day operations of the department and participates in enterprise wide projects

  • Advises on day-to-day Compliance matters affecting the business including, but not limited to, customer identification and due diligence, enhanced due diligence, training and compliance testing

  • Delivers relevant subject matter expertise and Compliance advice to business management

  • Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis

Shareholder Accountabilities:

  • Actively assists in developing and overseeing implementation of business line policies and Compliance procedures, policies, and standards

  • Works closely with leaders to develop and operationalize the business plan and deliver on Compliance programs across the enterprise

  • Plans and executes on strategic activities, reviews and communicates results, and adjusts priorities accordingly

  • Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement

  • Understands TDBG issues/parameters and guides others to protect the reputation and interest of TD by adhering to operating standards and processes related to Compliance

  • Coordinates and supports team and business Compliance related activities as necessary

  • Partners with the governance & assurance function to develop various training and awareness programs

  • Provides oversight on enterprise wide annual risk assessment process as required

  • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary

  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

  • Oversees that employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

Employee/Team Accountabilities:

  • Responsible for management of the overall team providing both leadership and guidance

  • Sets targets/objectives for the team, and delivers results

  • Contributes to the development of business line and/or enterprise functional strategic priorities within their operational area or field of specialty

  • Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered

  • Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees

  • Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner

  • Provides thought leadership and/or industry knowledge and participates in knowledge transfer within the team and business

  • Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

  • Shares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teams

  • Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

  • Recruits for all hires to promote a highly diverse, qualified workforce to achieve business objectives

  • Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional

  • International Travel – Never

  • Performing sedentary work – Continuous

  • Performing multiple tasks – Continuous

  • Operating standard office equipment - Continuous

  • Responding quickly to sounds – Occasional

  • Sitting – Continuous

  • Standing – Occasional

  • Walking – Occasional

  • Moving safely in confined spaces – Occasional

  • Lifting/Carrying (under 25 lbs.) – Occasional

  • Lifting/Carrying (over 25 lbs.) – Never

  • Squatting – Occasional

  • Bending – Occasional

  • Kneeling – Never

  • Crawling – Never

  • Climbing – Never

  • Reaching overhead – Never

  • Reaching forward – Occasional

  • Pushing – Never

  • Pulling – Never

  • Twisting – Never

  • Concentrating for long periods of time – Continuous

  • Applying common sense to deal with problems involving standardized situations – Continuous

  • Reading, writing and comprehending instructions – Continuous

  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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