MyFlorida SENIOR HUMAN SERVICES PROGRAM SPEC OPS - 60910102 in FORT LAUDERDALE, Florida
SENIOR HUMAN SERVICES PROGRAM SPEC OPS - 60910102
Date: Nov 20, 2023
FORT LAUDERDALE, FL, US, 33301
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Requisition No: 817491
Agency: Children and Families
Working Title: SENIOR HUMAN SERVICES PROGRAM SPEC OPS - 60910102
Pay Plan: Temp
Position Number: 60910102
Salary: agency to update
Posting Closing Date: 12/01/2023
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
THIS IS AN OTHER PERSONAL SERVICES (OPS) EMPLOYMENT OPPORTUNITY.
SENIOR HUMAN SERVICES PROGRAM SPECIALIST OPS
This is a highly responsible position serving as a Designation Specialist for the Southeast Region Office of Substance Abuse and Mental Health (SAMH). The employee in this job performs professional regulatory duties to evaluate compliance with the State of Florida's Mental Health Act, commonly referred to as the Baker Act, Chapter 394., F.S. and Florida Administrative Code 65E-5. (Note: Crisis Stabilization Units (CSUs) and Inpatient Psychiatric hospitals desiring to become a designated Baker Act Receiving Facility or to be re-designated as a Baker Act Receiving Facility are statutorily required to be surveyed every three years.), as well as Short Term Residential Treatment Facilities under Florida Administration Code 65E-12.
The position requires attention to detail and accuracy to determine the extent to which Receiving Facilities remain in compliance with Program requirements in conformance with Chapter 394, F.S. and Florida Administrative Code 65E-5., and 65E-12. Surveys are focused on enforcement of standards and requires execution in a thoroughly comprehensive manner to ensure the protection of patient rights and to ensure public health and safety.
This position supports the Mission and Vision of the Department of Children and Families and is responsible for:
Conducting inspections and surveys; investigate complaints, review incident reports; review of medical records, policies, procedures, corrective actions, applications, submission of documents relative to designation through the State of Florida's Provider Licensure and Designation Services (PLADS) portal; and any other matter related to services in a Baker Act Receiving Facility.
Conducting interviews with patients and agency staff; soliciting input from external provider customers including the Public Defender's office, State's Attorney, law enforcement agencies, other referral sources as deemed necessary.
Provide guidance to Providers to assist them in developing plans to correct deficiencies and technical assistance for educational purposes.
Research, prepare, develop, and present data on special projects; prepares reports and ensure accuracy and timeliness of documentation in the State's electronic portal, known as the Provider Licensure and Designation System (PLADS).
Work in tandem with other regulatory agencies and may accompany Surveyors from the Agency for Healthcare Administration (AHCA) to conduct complaint investigation on Baker Act related issues. Be able to observe critically and recognize areas of non-compliance, problems and discrepancies serving as the Baker Act subject matter expert. Works in collaboration with both Managing Entities within the Southeast Region.
Attend community meetings, participate in the workshops and conferences relative to Behavioral Health and any other Departmental and /or regional directives from DCF Leadership.
Effectively supports the Baker Act designation process as indicated by formal observation and documentation reviews, evaluates and process designation and re-designation applications correctly according to timeframes in 65E-5 F.A.C.; participates in all Baker Act education, trainings, and support of hospitals and Crisis Stabilization Units according to Chapter 394; participates in all facets related to Chapter 394 for persons being discharged or diverted from State Mental Health / Forensic facilities; other related matters having to do with Rule 65E-5, F.A.C.
Knowledge, skills, and abilities, including the utilization of equipment, required for the position:
Must have excellent communication skills, both written and verbal. [May be required to submit handwriting sample(s).]
Knowledge of survey processes, experience with writing reports, reviewing data, and other inspection related duties as needed by the Department. (All communications and documentation are subject to Public Records request. Documentation standards are expected to be of the highest quality, professionally and accurately composed, and validated as needed in concert with the Department's legal counsel and /or SAMH leadership / SAMH Baker Act / Marchman Act HQ staff.)
Requires use of Microsoft Office and be computer literate.
Ability to handle routine and sensitive contacts with staff, officials of healthcare facilities in a professional manner. Handles Trackers, documentation of follow-up, delegation if needed and ensure timeframes are met for closure of Trackers.
Assist with incoming consumer / family calls/ need for behavioral health resources.
Ability to use a computer and available software to maintain records and prepare reports.
Ability to communicate effectively with others, maintain favorable public relations, work independently and inter-dependently and set priorities to meet deadlines with both internal as well as external customers
Efficient and effective methods and communication skills are essential in keeping with a professional work environment.
Working hours: (A) Daily from 8:00am-5:00pm (B) Total hours in workweek 40
Travel within the Southeast Region is required. (The Southeast Region consists of six (6) counties: (Broward, Palm Beach, Martin, Indian River, Okeechobee, and St. Lucie.)
Successful completion of background screening will be required for this position.
OPS employees may participate in the State Group Insurance Program health and life insurance plans, as well as a variety of supplemental insurance plans, including vision, dental, cancer, intensive care, accident, disability, and hospitalization. OPS employee premium contributions for these plans are deducted on a pre-tax basis. Additional tax-saving benefits available to OPS employees include the dependent care flexible spending account and health savings account (if enrolled in a high deductible health plan). OPS employees found to have worked less than 30 hours per week on average over the 12-month new hire or open enrollment measurement periods, are not eligible for coverage.
OPS employees do not accrue annual, compensatory, or sick leave credits and do not receive holiday pay. They are not eligible for administrative leave or participation in the Florida Retirement System.
OPS employees are required to participate in the State of Florida 401(a) FICA Alternative Plan, which is administered through VALIC, Inc. OPS employees are not subject to Social Security taxes while covered by this plan. OPS employees are exempt from this plan if they are fully eligible for, or have already started receiving, FRS benefits from other covered employment or if they are dually employed in an FRS-covered position. (OPS employees may also participate in the Department of Financial Services’ Deferred Compensation Plan, which is a voluntary option that helps individuals save and serves as a supplement to retirement income.)
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Fort Lauderdale
Nearest Secondary Market:Miami