Job Information
Randstad US customer service rep in fort lauderdale, Florida
customer service rep.
fort lauderdale , florida
posted april 15, 2024
job details
summary
$15.99 - $16 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4514980
job details
Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is essential? We are seeking Customer Service Reps to join our team at a leading company in the HVAC equipment industry!
We do expect this position to move quickly so please make sure to APPLY TODAY! For immediate consideration, email an updated copy of your resume to ambar.mcculloch@randstadusa.com.
salary: $15.99 - $16 per hour
shift: First
work hours: 7:30 AM - 7:30 PM
education: High School
Responsibilities
Handle incoming customer calls/emails and fulfill customer needs to ensure customer satisfaction
Process new orders based on customer requests
Track open orders to ensure completeness
Check pricing and verify availability
Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service
Use computerized system for tracking, information gathering, and/or troubleshooting
What you'll have:
High School Diploma
1-2 years of related experience
Excellent written and verbal communication skills, including effective listening skills
Ability to learn and understand technical terminology
Able to handle multiple tasks, stay organized, and focused on details
Schedule: Schedule can range from 7:30AM start to 7:30PM end or later, along with alternating weekends. Plenty of opportunity for overtime.
The essential functions of this role include:
working in a smoke free environment
working weekends
Skills
Call Center
Telephone Etiquette
Customer Service
Customer support
Customer Relations
Spanish
Typing Skills
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
AM
ambar mcculloch
- ambar.mcculloch@randstadusa.com