Job Information
Poudre School District Administrative Office Assistant - Employee Assistance Servic in Fort Collins, Colorado
Information specific to this position:
Pay Range: $17.27-$19.34 (min - 12% above min)/hr*
Hours/day: 8 hours
Work calendar days: 260 days
Duration of position: Ongoing
Benefits include: Health insurance, dental insurance, life insurance, PERA retirement, paid time off, short and long term disability, access to employee walk-in clinic, as well as other optional benefit elections.
SUMMARY:
Responsible for performing clerical duties for the Employee Assistance Services (EAS) Department including but not limited to data entry, creating, editing, distributing and filing electronic records, correspondence, and spreadsheets, maintaining files, and operating office equipment, along with answering phones, providing information, andmaking outgoing calls. Serve asinitial contact for PSD community members as related to mental health/substance abuse benefits, including crisis triage, intake, client charting, scheduling appointments, and meetings. Highest level of confidentiality and HIPPA compliance required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency of duties, percent of time and work year may vary based on department or building assignment.
Description of Job Tasks
Provide client intake and crisis triage; verify mental health/substance use services, benefits, eligibility, and pre-certifications for clients and providers; perform reception duties and general administrative support including managing phone calls, scheduling appointments, greeting clients, and responding to inquiries from supervisors, employees/clients, providers, and external parties. Collaborate with clinical staff to ensure a seamless flow of information and efficient client ca
Create, maintain, and update clinical Electronic Medical Records (EMR's) in compliance with privacy regulations and program policies. Distribute, receive, and upload electronic records and forms.
Contribute to the development and implementation of administrative policies and procedures to improve program operations and compliance.
Create, edit, and maintain EAS social media presence
Support payor operations, including the processing of provider insurance claims, claim status inquiries, and health plan participant "financial responsibility" inquiries.
Provide general clerical support including printing, copying, data entry, reports, filing, correspondence, memos, forms, and minutes.
Maintain office/kitchen supplies, inventory, and equipment; coordinate maintenance and repairs as needed.
Attend work and arrive in a timely manner.
Create and distribute monthly EAS counselor on-call schedule.
Coordinate, organize and schedule meetings, trainings, and other events for staff and external stakeholders; reserve meeting space using PSD meeting room calendars and/or EAS building calendar as needed.
Sort and distribute USPS and Warehouse mail, assist department in mass mailings.
Coordinate/maintain internal graphic service needs (EAS business cards, envelopes, brochures, etc.).
Perform other duties as assigned.
EDUCATION, EXPERIENCE, AND LICENSES:
High school diploma, completion of G.E.D., or equivalent
One to two years of related experience preferred
Equivalent combination of education and experience acceptable
Criminal background check required for hire
Questions regarding this position can be directed to talent@psdschools.org
Apply at https://psdschools.tedk12.com/hire/ViewJob.aspx?JobID=7593