AMVETS Jobs

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, cost-effective management, innovative leadership, and a passion for social and economic justice. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change lives.

We are seeking a qualified Outreach Specialist with a strong commitment to youth development and knowledge of engagement strategies. The Outreach Specialist engages out-of-school, low-income youth ages 16-24 and provides alternative education and employment pathway that enables participants to obtain a high school equivalency diploma, advance toward post-secondary education or career-oriented employment, and take responsibility for their families and communities.

This position will provide ongoing assistance with counseling support, advocacy, and guidance to program members to help them cope with their personal, legal, and social service needs, especially those that interfere with their ability to meet the program requirements and their personal goals. In addition, work closely with the entire staff to build leadership skills in all program participants.

Responsibilities:

Community Outreach

• Conduct program outreach and community-related activities to increase referral base for all Young Adult programs while increasing visibility.

• Using screening criteria to determine the eligibility of prospective youth participants.

• Assist with Young adult participant recruitment across the division including (but not limited to) identifying recruitment sources, conducting community presentations, screening applicants, and collecting eligibility documentation.

• Track and analyze recruitment activities (e.g., outreach events) to determine effectiveness and plan for successful future strategies.

• Engage in intensive outreach, including home visits and street outreach, to locate participants unresponsive to program staff’s outreach.

Administrative Accountabilities

• Ensure enrollment applications are complete, accurate, and submitted on time.

• Assist with creating marketing materials, i.e., flyers, brochures, print, and video advertising, and manage content on various social media platforms.

• Collaborate with all staff around the creation and implementation of student engagement events, service projects, extracurricular activities, and community meetings.

• Attend interdisciplinary team meetings, case conferences, various meetings, and outside events as assigned by the supervisor.

Relationship Building and Participant Engagement

• Cultivate, develop, and maintain productive relationships with referral agencies.

• Promote linkages with other service providers that will help participants obtain and maintain external resources.

• Assess the personal needs of Young Adult participants and help find resources to meet their needs.

• Take responsibility for particular leadership development activities as defined by the division leadership.

• Assist with individual and group counseling to Young Adult participants.

• Advocate with human service, health, court, and criminal justice systems to resolve issues facing young people.

• Ensure positive culture and climate through relationship building with the support and guidance of the Young Adult program teams.

• Participate in various consortium meetings when applicable.

Additional Responsibilities

• Other duties and special projects as assigned to meet the needs of participants of the Young Adult Division.

• Contracts are fluid and the Young Adult Division works collaboratively to meet the needs of the participants while remaining compliant with contract guidelines. The Outreach Specialist will recruit for all programs and responsibilities may shift to address changes within the division.

Qualifications:

• At a minimum, a bachelor’s degree from an accredited college or university.

• 2-3 years of relevant work experience.

• Working knowledge of Queens and 11416, 11417, 11419, 11419, 11432, 11433, 11434, 11435, 11367, 11355.

• Understanding of community resources and service availability.

• Excellent verbal and written communication skills and good presentation skills.

• Demonstrated interpersonal skill set, able to work independently and participate collaboratively as part of a multi-disciplinary team.

• Computer literate and competent in Word, Excel, and Publisher.

What you’ll get:

Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package that includes:

• Medical

• Dental

• Vision

• Life Insurance

• Flexible Spending Accounts (FSA)

• Paid Family Leave

• 403b Retirement Plan

• Eligible for up to 27 days of annual leave (17 days in your first year), and 12 sick days

• Specified Federal Holidays off

• Professional development, training, and networking opportunities

Additionally, QCH supplements the New York State Paid Family Leave benefit to ensure our team members receive full pay during their approved leave.

Queens Community House requires all staff to be fully vaccinated and must provide either proof of COVID-19 vaccination or evidence of having received one dose of the two-dose vaccination before beginning their employment unless they have been granted a reasonable accommodation for religious or medical reasons.

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Drug-Free Workplace.

We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community.