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Charles B. Wang Community Health Center Family Health Worker - Dental - Queens in Flushing, New York

Full-Time Family Health Worker - Dental - Queens

Reports To: Practice Administrator, Dental

131-72 40th Road

Flushing, New York, 11354

United States

Responsibilities :

  • Responsible for treatment planning and care coordination

  • Take care of insurance verification and issue resolution

  • Review and attachment of documents for claim submission

  • Handle updating of forms for compliance, i.e., translation updates, patient education, etc.

  • Manage and track patient referrals

  • Facilitate urgent referral for patients

  • Direct patients to appropriate specialist referral

  • Assist in obtaining consultation/specialists reports back to the health center

  • Ensure that the patients/families have adequate understanding of referral procedures and the reason for specialist referrals

  • Provide education and support to patients/families about the importance of keeping the specialist referral appointments

  • Assist staff with orientation and training of volunteers and trainees

  • Assist patients with scheduling appointments with specialists

  • Collaborate with social workers to provide assistance and support to patient with financial or health insurance issues

  • Act as the point of contact for patients/families with issues related to referrals

  • Generate weekly referral and test tracking EDR reports

  • Follow up with patients post-specialist visits

  • Perform other duties as assigned

    Minimum Qualifications :

  • Two years community college or equivalent

  • One to two years community health or health care experience

  • Bilingual in English/Chinese highly preferred

    Compensation and Benefits :

  • Salary: $40,000.00 - 46,000.00 per year

  • Medical insurance

  • Employer-paid dental, vision, disability and life insurance

  • 403(b) retirement savings plan

  • Flexible spending accounts for transit, parking, health and dependent care

  • Paid time off (28 days for the first year of employment)

  • Employee Assistance Program

  • Tuition reimbursement for eligible employees, and

  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

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