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DaVita Sr Manager, Revenue Operations (ROPS) in Federal Way, Washington

Posting Date 04/11/2025 3201 S 323rd St,Federal Way,Washington,98001-5023,United States of America DaVita is hiring a Senior Manager for our Credits team within Revenue Operations. This position is responsible for the strategic and operational oversight of government and non-government business lanes. We are looking for a leader that gets excited about driving innovation to reduce overall inventory, looks for bulk remediation opportunities and is fluent in maximizing their workforce. This individual will manage large projects and collaborate across multiple lanes of the revenue cycle. Communications will be tailored to differing audiences, from Senior Leadership to frontline teammates, and there will be ample opportunities to deliver persuasive recommendations to our Regulatory and Compliance teams. In addition, this leader should have a passion for solving complex problems, people development and an ability to work well as part of a fast-paced team. Overall focus is on supporting Revenue Operations in its mission to Enable the Village to Give Life. This position reports to a Director, Revenue Operations and may lead direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES Drives Operational Results Sets team goals to achieve key objectives and motivates team to exceed expectations Takes full accountability for multiple levers within team's MYOs Identifies, leads and manages large projects with various participants and stakeholders Prioritizes competing priorities to deliver on deadlines with minimal interventions Consistently prepares and delivers effective communications tailored to audience Leadership & Team Development Builds high performing teams and develops leaders Cultivates a diverse professional network to complete work and seek input Ensures self and teammates use coaching and feedback through a consistent process Effectively inspires team to support leadership vision; influences change Generates Strategic Insights Consistently and independently generates meaningful insights for team Translates high-level strategy and complex insights into actionable opportunities Identifies and engages stakeholders to create high level of collaboration Delivers persuasive recommendations to senior audiences Other duties as assigned EDUCATION AND EXPERIENCE 5 to 7 years in Leadership with direct reports - Required High School Diploma/equivalency - Required Bachelor's Degree in related field - Preferred Intermediate proficiency in all Microsoft Office applications - Required Strong knowledge of healthcare revenue cycle in Collections and/or Credits - Required Here is what you can expect when you join our Village: A "community first, company second;" a culture based on Core Values that really matter Clinical outcomes consistently ranked above the national average Award-winning education and training across multiple career paths to help you reach your potential Performance-based rewards based on stellar individual and team contributions A comprehensive benefits package designed to enhance your health, your financial well-being and your future Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs

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