Job Information
Veterans Affairs, Veterans Health Administration Lead Food Service Worker in Fayetteville, North Carolina
Summary This position is located in the Nutrition and Food Services within the Department of Veterans Affairs Health Administration, Fayetteville, NC. VAMC. The primary purpose of this position is to perform, lead and train employees in food service operations including food handling, preparation, storage and delivery. Responsibilities Duties and responsibilities for this position include, but not limited to the following: Leads the activities of the production and service areas; Provides on-the-job, formal and informal training to lower graded food service works and documents training; Reviews daily work assignments and makes adjustments accordingly; Communicates instructions and information to employees concerning work to be accomplished; Relays any problems and/or events to supervisors and managers; Trains food service staff in safe food handling practices; Utilizes approved training programs and various training media; Completes safety and sanitation inspection checks; Ensures food production and service areas are properly set up; Performs final check of trays for proper temperature and accuracy as indicated on tray ticket; Observes work performance of employees and provides feedback to supervisors; Participates in performance improvement programs and documents quality improvement data; Sets up tray line station with correct supplies and food items; Serves food, cafeteria style; Breaks down and cleans assigned station; Sets up dining room tables for service; Prepares individual and bulk nourishments and supplemental foods/beverages; Determines the quantities of ingredients needed; Makes conversions between the metric system to standard system; Performs heavy duty cleaning tasks throughout food service areas; Provides assistance to cooks in the food preparation areas; Performs other related duties as assigned. Work Schedule: Varies from 5:00am - 7:00pm seven days a week including holidays. Position Description Title/PD#: Food Service Worker Leader/99919-S. Physical Requirements: Required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders and news powered cleaning equipment. Frequently lift or move objects waiting weighing 18 kilograms (40 pounds) and occasionally lift or move objects weighing more than 60 pounds. Working Conditions: Work is performed in the kitchen areas. Steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and high humidity. Work area is well lighted and noise levels exist from food service activities. Danger of slipping on floors where food or beverages have been dropped. Regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering into walking refrigeration or freezing units. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/12/2025. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Lead or Supervise Materials Technical Practices Use and Maintain Tools and Equipment Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Education There is no educational substitution at this grade level. Additional Information "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.