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Lead Systems and Applications Administrator (Business Analyst III)

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Lead Systems and Applications Administrator (Business Analyst III)

Salary

$83,645.54 - $139,409.71 Annually

Location

FAIRFAX (EJ26), VA

Job Type

FT Salary W BN

Job Number

24-01439

Department

Park Authority

Opening Date

06/08/2024

Closing Date

6/21/2024 11:59 PM Eastern

Pay Grade

S29

Posting Type

Open to General Public

• Description

• Benefits

• Questions

Job Announcement

Join the Park Authority and our nationally recognized team of professionals! The Fairfax County Park Authority (FCPA) is seeking a high-level professional who is both excited to be a part of the technology and data systems team and to be a part of one of the most highly regarded park systems in the country. With more than 24,000 acres of parkland, nine Rec Centers, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.

The goal of FCPA’s IT Services Branch is to promote innovation, support county services, energize overall technology, develop, and maintain information technology systems, and provide secure, agile, and sustainable technology infrastructure. Reporting to the Park Authority’s Business Application and System Support Lead, serves as the lead system administrator for multiple agency IT systems and applications. Ensures systems adhere to all county guidelines and industry standards and are functioning as intended. Works collaboratively with vendors, the Department of Information Technology and other county agencies as necessary to diagnose and resolve issues with hardware, software, network, and system configuration. Monitors system performance to ensure any SLAs or minimum specifications are met. Maintains adequate system documentation and training material. Implements appropriate processes for data protection, disaster recovery and failover procedures.

This position provides support, integration, and serviceability of IT solutions and tangible resources including:

• Serving as the lead system administrator for multiple business critical agency IT systems.

• Developing agency applications and automated business processes using the Microsoft Power Platform and other county approved development platforms.

• Serving as the agency administrator for SharePoint and active directory user and group management,

• Gathering of requirements from end users and recommending appropriate solutions,

• Working with other technical staff to develop and test those solutions, and ensures final systems meet requirements.

  Schedule note: this position may be required to work a varied schedule including mornings, evenings, and weekends to respond to system issues.

  Note: The assigned functional areas of this position are IT infrastructure and support, Business Systems Strategy, and Network Management.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Serves as lead software system administrator for interdepartmental or County-wide automated system;

• Works closely with technical project leader to coordinate technical resources and directs functional design and implementation;

• Interacts with representatives from other agencies on system-related issues and scheduling of system priorities;

• Identifies and tests system enhancements;

• Defines and maintains system administration documentation;

• Organize and direct system user groups;

• Monitors system performance and performs ongoing analysis to determine most efficient and effective means to operate the system;

• Provides assistance to system users;

• Develops conceptual approaches to satisfy user requirements;

• Oversees user acceptance testing;

• Evaluates new technology for applicability and enhanced effectiveness;

• Develops strategic plans to ensure solutions comply with established standards;

• Evaluates and prioritizes requests for new requirements, modifications, and enhancements to existing systems;

• Establishes priorities and timetables for system-related projects;

• May supervise other employees on a recurring or project basis;

• Generates reports to meet special agency needs;

• Acts as intermediary between users and technical staff to resolve problems;

• Participates in developing user training manual;

• Provides training to users;

• Works closely with agency IT technical staff and/or serves as agency liaison with the

• Department of Information Technology;

• Develops and provides technical briefings for staff on new services and system components;

• Provides technical support and training to users of installed software;

• Attends training workshops, product demonstrations, conferences, technical briefings, and conventions;

• Stays abreast of technology changes;

• Provides assistance to other staff as needed;

• Serves on committees and task forces and undertakes special projects as assigned.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Considerable knowledge of interdepartmental and/or County-wide processes, procedures, and requirements with regard to such administrative functions as personnel, finance, and budgeting;

• Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology;

• Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;

• Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations;

• Knowledge of effective project management methods, practices and techniques;

• Knowledge of effective supervisory methods, practices, and techniques (required for some positions);

• Ability to analyze and evaluate administrative processes and procedures for automation purposes;

• Ability to conduct research into new information technology;

• Ability to train employees in the use of hardware and software;

• Ability to prepare user manuals;

• Ability to translate technical terminology into terms understandable to management and employees;

• Ability to establish and maintain effective business relationships.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: (https://www.fairfaxcounty.gov/hr/equivalencies-education-and-experience)

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Bachelor's degree in business, computer science or a field related to the department where the IT services are being used: plus, four years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform, or a related system.

PREFERRED QUALIFICATIONS:

• Excellent written and verbal communications skills and demonstrated project management skills.

• Two years or more experience supervising subordinate staff.

• Proven leadership in applying in applying information technology tools to achieve agency strategic goals.

• Demonstrated expertise in creating and achieving system plans, in managing successful projects.

• Two years or more experience ensuring an organization’s compliance with the Payment Card Industry Data Security Standard (PCI DSS) and awareness of how PCI-DSS affects the systems and processes an organization employs.

• Two years or more experience utilizing SharePoint Online to store, retrieve, search, archive, track, and manage an organization’s critical information.

• Two years or more experience implementing and supporting point-of-sale (POS) applications.

• Three years or more experience studying, analyzing, and evaluating short and long-range IT-related system and application functional requirements.

• Three years or more experience forming or participating on teams to establish planning and implementation schedules, objectives, responsibility assignments, and timelines.

CERTIFICATES AND LICENSES REQUIRED:

Driver's license (required)

NECESSARY SPECIAL REQUIREMENTS:

The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:

Generally sedentary with walking and lifting up to 10 pounds. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov . EEO/AA/TTY.

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