Job Information
Eliot Community Human Services Service Coordinator, ICCS(Intensive Community Care & Support Services) in Everett, Massachusetts
Description
Together we can make a difference.
Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:
75% Company Contribution to Medical and Dental Insurance
12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
401(k) Retirement Plan with Employer Match
100% Company-Paid Life & Accidental Death Insurance
100% Company Paid Short & Long-Term Disability Insurance
$3000 Employee Referral Bonus
$3000 Annual Tuition/Professional Development Reimbursement
Opportunities for growth internally within our 100+ programs across Massachusetts
Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
FSA, Dependent Care, transportation reimbursement
The Eliot Center is seeking strengths based/trauma informed Service Coordinator for our Intensive Community Care and Support Services. The ideal candidate will have a Bachelor's degree in Psychology (or related field) and at least 3 years of experience working with individuals with mental illness and co-occurring medical and/or substance use disorders.
Our multi-disciplinary team of psychiatrists, psychologists, social workers, mental health counselors and other professionals administer a full range of clinical and support services, resulting in a comprehensive collaborative approach to treatment.
Responsibilities:
Engage and contact newly referred consumers within 24 hours of referral complete assessment(s) and initiate service planning.
Participate in all service planning and interagency Planning Meetings both internally and externally as directed.
Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior optimism and encouragement.
Develop and implement a goal-oriented service plan in accordance with Quality Improvement Standards, sound practice, and in collaboration with consumer and treatment team.
Facilitate consumer treatment compliance and community stability through use of aggressive outreach, education, support, hands-on assistance and teaching consistent with identified service provision goals.
Reassess consumer needs on an ongoing basis and conduct concurrent reviews with insurers as needed.
Document all clinical and collateral contacts as well as case management activities in the medical record on the day of service provision.
Utilize motivational interviewing, trauma informed care and other best practices with all aspects of service delivery.
Manage and oversee the day to day needs and overall service delivery of consumers in the program.
Schedule: Monday-Friday, 9am-5pm
Compensation: Based on experience.
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
Qualifications
Skills
Preferred
Problem Solving: Intermediate
Administrative Tasks: Intermediate
Computer Software Skills: Intermediate
Experience with population: Intermediate
Communication Skills: Intermediate
Education
Required
- Bachelors or better in Psychology
Licenses & Certifications
Required
- MA Driver's License
Experience
Required
- 3 years: Working with individuals with mental illness and co-occurring medical and/or substance use disorders.