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Eliot Community Human Services Administrative Assistant, Outpatient Services in Everett, Massachusetts

Description

Eliot Center is seeking an Administrative Assistant with one year of experience. Our ideal candidate will have excellent interpersonal and communication skills and attention to detail. Bilingual, a plus. Eliot's Counseling and Psychiatry Services offer a full spectrum of mental health and substance use recovery services to children, adults, and families. M-F 9am-5pm, $20/hr. An additional 6% increase for bilingual candidates.

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

  • 75% Company Contribution to Medical and Dental Insurance

  • 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually

  • 401(k) Retirement Plan With Employer Match

  • 100% Company-Paid Life & Accidental Death Insurance

  • 100% Company Paid Short & Long Term Disability Insurance

  • $3000 Employee Referral Bonus

  • $3000 Annual Tuition/Professional Development Reimbursement

  • Opportunities for growth internally within our 100+ programs across Massachusetts

  • Comprehensive Staff Orientation, Training Programs & Professional Development Assistance

  • FSA, Dependent Care, transportation reimbursement

    Responsibilities:

  • Responsible for all aspects of front desk operations including, but not limited to, answering phones, retrieving messages, greeting and registering clients, collecting and recording client payments, scheduling doctor’s appointments and entering clinicians schedule into the Electronic Medical Record (EMR).

  • Enter new referrals into the EMR. Verify clients insurance and acquire authorizations as needed. Run monthly insurance reports to ensure information is accurate.

  • Provide support services to Clinical staff, i.e., manage schedules; confirm next day’s appointments; distribute lab work and other correspondence; fax prescriptions as requested

  • Coordinate new PT1 forms and track renewals to ensure there is no lapse in service.

  • Record all payments to the clinic for services rendered either from a client or insurance company and reconcile receipts and total cash on a daily basis.

  • Ensure availability of sufficient funds in the cash drawer and that all monies are locked and secure at all times.

  • Responsible for preparing the deposit slip and regularly depositing money in Eliot’s account.

  • Responsible for making changes as needed, entering clinician’s schedules at the end of the week for next week’s appointments and filing progress notes for all clinicians and medical staff.

  • Manage room availability log sheets and help staff find office space if needed.

  • Monitor supply of all clinical and administrative paperwork to ensure availability of forms.

  • Track maintenance and building issues and alert the building manager of any work requests

Schedule: Mon-Fri, 9am-5pm

Compensation: $20/hour. An additional 6% increase for bilingual candidates.

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Skills

Required

  • Communication Skills: Intermediate

  • Computer Software Skills: Intermediate

  • Administrative Tasks: Advanced

Education

Required

  • High School or better

Licenses & Certifications

Required

  • MA Driver's License

Experience

Required

  • 2 years: Administrative experience
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