Job Information
The Hertz Corporation Business Analyst in Estero, Florida
A Day in the Life
The Business Analyst is responsible for maintaining robust execution of resource planning tools to support the organization and for collaborating with all necessary parties. Further, the analyst provides workforce related forecasting, data, and analytical support to field operations in North America, and ensures tactical decisions meet the objectives of the strategic goals of the Company.
This role requires strategic partnership with the Senior Leadership Team, HR Leadership Team, overall HR team, outside counsel and consultants to achieve HR and company goals. The person in this role partners to develop and run workforce analytics.
What You'll Do
Responsible for developing and supporting the implementation of industry-leading resource planning best practice strategies and processes.
Collect data from all Hertz systems and conduct trend analyses, both quantitative and qualitative.
Solve complex analytical problems using quantitative approaches using unique blend of technical, business mathematical, analytical and data skills
Using statistical computer languages to manipulate data and draw insights from large data sets
Analyzing data from 3rd party providers
Works with stations to develop standard performance metrics, to identify effectiveness in delivery of manpower to daily targets, as well as effectiveness in staffing at optimal headcount.
Documents, communicates and mentors stations on the implementation of long-term and short-term manpower planning best practice processes to cost effectively improve service to customers.
Works with current Shift-Bid Optimization and Labor Planning Tools to identify opportunities to cost effectively re-position manpower to reduce service defects.
Proactively identifies opportunities and specific recommendations to improve operational and cost performance
A passion for discovering solutions hidden in large data sets and working with stakeholders/vendors to improve business outcomes.
What We're Looking For
Bachelor’s degree, required
Preferred: Degree in a quantitative field with an emphasis on predictive modeling, including: Statistics, Data Science, Operations Research, Industrial Engineering, Actuarial Science, Mathematics, or Economics
2 years’ experience with a proven track record of success in Car Rental, Operations, Project Management, Data Analytics, or Workforce Planning, required
Solid understanding of production environment metrics, preferred
Expert Proficiency in MS Office Suite
Ability to build data visualization in Tableau
Solid understanding of SQL
Experience querying data from relational databases using SQL
Experience using Tableau or similar BI tool
Ability to provide analytics, identify trends, communicate, and present insights from the data
Analytical mind and discipline to work with multiple objectives against tight timelines
Ability to collaborate with stakeholders across multiple levels and functions
Demonstrated project/program management skills, preferred
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners
Ability to influence others without formal authority
Analytical mindset, resilient, and tenacious
Flexible and adaptable; ability to work effectively in ambiguous situations
Ability to work comfortably across functional and geographical boundaries
Excellent oral and written communication skills and experience presenting project status
Attention to detail
What You’ll Get:
The annual salary for this position begins at $75,000
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran