AMVETS Jobs

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1138347

Position Summary

The Center Associate delivers world-class customer service to all retail customers by receiving

and processing packages for courier shipment and operating copiers, fax machines, binding

equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our

valued customers by providing accurate information on our array of products, services, and

best-value options and exhibits confidence by knowing best practices related to the industry.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer\'s shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Set-up displays and arrange merchandise on counters or tables to promote sales
• Obtain and receive merchandise requested or selected by customers
• Answer customers questions concerning location, price, and use of merchandise
• Total price and tax on merchandise purchased by customer to determine bill
• Accept payments and make change; wrap or bag merchandise for customers
• Remove and record amount of cash in register at end of shift
• Calculate sales discount to determine price
• Keep records of sales, prepare inventory of stock, and order merchandise
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous retail or customer service experience
• High school diploma or G.E.D. preferred or equivalent combination of education and experience
• Ability to read and interpret documents such as a department manual
• Ability to speak politely and effectively with customers
• Ability to apply concepts such as fractions, percentages, and ratios to practical situations
• Ability to interpret a variety of technical instructions in mathematical or diagram form
• Ability to work with minimum amount of supervision under stressful conditions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this position. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

functions.

While performing the duties of this position, the employee is regularly required to talk or

hear. The employee frequently is required to use hands or fingers, handle or feel objects,

tools, or controls. The employee is frequently required to stand; walk; sit; and reach with

hands and arms. The employee must occasionally lift and/or move up to 50 pounds and

occasionally climb ladders. Specific vision abilities required by this position include close

vision, distance vision, and the ability to adjust focus. The noise level in the work

environment is usually moderate.

Note

This job description in no way states or implies that these are the only duties to be performed

by the employee(s) incumbent in this position. Employees will be required to follow any other

job-related instructions and to perform any other job-related duties requested by any person

authorized to give instructions or assignments. All duties and responsibilities are essential

functions and requirements an are subject to possible modification to reasonably

accommodate individuals with disabilities. To perform this job successfully, the incumbents

will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some

requirements may exclude individuals who pose a direct threat or significant risk to the

health or safety of themselves or others. The requirements listed in this document are the

minimum levels of knowledge, skills, or abilities. This document does not create an

employment contract, implied or otherwise, other than an at will relationship.

Apply online at

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