Job Information
PulteGroup Escrow Manager (PGP Title) in Englewood, Colorado
This position is fully in office in Englewood, Colorado.
JOB SUMMARY:Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff. PRIMARY RESPONSIBILITIES:
Ensure daily branch operations are conducted in accordance with operations standards
Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
Ensure quality customer service. Monitor and respond to Pulte Group’s customer service management system (CQE).
Serve as point of contact for customer questions and concerns as needed
Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue
Market the value of PGP to Pulte Group and Pulte Mortgage, customers, realtors and other lenders
Perform as a team member in allocating and coordinating the workflow
Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
Keep abreast of area competitors’ products, services and costs
Maintain and foster branch participation in division/community events and promote Pulte values and culture
Act as liaison between all parties to the transaction within the Title & Settlement Process
Handle all aspects of the settlement transactions and facilitate closings
Follow Escrow Accounting Business Practice Guidelines while complying States Good Funds Statutes.
Review escrow quality assurance reports and resolve to outstanding issues to ensure compliance with required business policy
Perform other duties as assigned
REQUIRED EDUCATION
Minimum Hi g h School Dip l oma or equivalent
Licensing requirements as required by State/Federal Agencies
Notary Public license requirements as required by State
REQURIED EXPERIENCE
Related Functional Experience: Minimum of 3-5 years Escrow Operations Experience
Supervisory Minimum of 2 years at a supervisory level or above.
Specialize in RESPA with understanding of company's underwriting guidelines
Understanding of title and settlement rules and regulations
Effective communication, presentation, and organization skills
Capacity to work in a multi- location team environment
Ability to prioritize conflicting demands & meet department needs with available resources
Efficient in Microsoft Windows, Outlook, Excel, One Note and Softpro is a plus
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of objectives
Resolve complex problems and execute complex transactions as needed
Salary Range: $105,000 to $127,000 annually depending upon experience.
This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
This Organization Participates in e-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) California Privacy Policy
Here at PulteGroup:
We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address)
We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat)
We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.)
We will not request money as part of your interview or onboarding process
If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com.
PulteGroup Employee Benefits
At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles.
Comprehensive, Flexible and Affordable Healthcare Coverage Options
Supplemental Healthcare Coverage Opportunities
PTO and Work/Life Benefits
Health Advocacy and Wellness
Retirement Plan with Company Match
Education and Employee Assistance Programs
Paid Parental Leave and Adoption Benefits
Mortgage Financing Discounts through Pulte Mortgage
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.