Job Information
Iron Mountain OnBase Developer - DevOps in England, United Kingdom
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
THE OPPORTUNITY:
Title: OnBase Developer - DevOps
Permanent role, 100% remote
Location: UK
SC requirements: Must have UK passport, be UK based for more than five consecutive years and able to obtain SC (Security Clearance)
About us:
Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world.
Visit www.ironmountain.com for more information.
Primary purpose of the role:
OnBase Developer - DevOps role Reports to the IT Service delivery manager
This role provides post-sale support services to customers to coordinate and execute product/services
implementation projects including installation, troubleshooting, problem resolution, and maintenance of
products and service.
The OnBase Developer - DevOps role is primarily responsible for providing technical development and solution process improvements for our enterprise clients.
The development includes multiple communication channels, proactively identifying, communicating & assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration and environmental issues identified by customers.
This role will have fixed hours (9am-5:30pm UTC) with a need to cover On call 24/7 production/deployment
support on a rotation basis.
Your role in our mission:
Develop Agile OnBase solutions dealing in areas of document capture, document storage, workflow, and other OnBase areas
Develop and Support code to integrate with the OnBase API.
Develop solution improvement and solution health check opportunities
Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio,OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later
Lead test transactions and run tests to find errors and confirm the program meets specifications.
Hands on experience with MS SQL Server, Oracle, and MySQL databases
Develop system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs
Provide guidance to project team members on developing, testing, installing, and updating bothcustomizable software and custom built applications
Maintain accountability for the technical components of the solution and work with the ProjectManager to ensure overall project success
Fully participate in Agile team retrospectives to provide recommendations for improving software and processes.
Maintain accountability for the technical components of the solution and work with the ProjectManager to ensure overall project success
Functional Knowledge, Skills, and Competencies:
Requirements:
Bachelor’s or higher degree in a related field, or its equivalent, related to this field of work orwork experience related to job description and the necessary competencies.
Strong experience with solution development and deployment
Experience with OnBase System software version 18 or higher
Experience with .Net, database, data center migration
Experience working with Kofax
Experience creating & modifying workflows
Experience with Solution health checks
Experience expanding & modifying solutions
Experience with on-prim solutions and software upgrades
Strong DIP experience and troubleshooting
OnBase certification (API, Workflow, Workview, Installer) required
Customer Focus/ Builds Relationships :
Creates processes within team/function that support Total Customer Satisfaction
Ensures the team are aware of, and measuring customer data for function/country
Understands Iron Mountain’s industry, competitors and solutions and how these relate to customer needs
Works effectively and collaboratively within a matrix & virtual team environment
Builds and maintains internal and external networks
IT Competencies:
Advises on the available standards, methods, tools and applications relevant to own specialism and can make correct choices from alternatives
Analyses, diagnoses, designs, plans, executes and evaluates work to time, cost and quality targets
Communicates effectively, formally and informally, with colleagues, subordinates and customers
Facilitates collaboration between stakeholders who have diverse objectives
Understands the relevance of their own area of responsibility/specialism to the employingorganization
Takes customer requirements into account when making proposals
Take initiative to keep skills up to date
Maintains an awareness of developments in the industry
Analyses requirements and advises on scope and options for operational improvement.
Demonstrates creativity and innovation in applying solutions for the benefit of the customer.
Discover what awaits you:
Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
#LI-Remote
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0087484