AMVETS Jobs

Full-time (1.0 FTE), 8-hour day, 12-month, Competitive Civil Service Position

• Provides recommendations and creates requisitions on behalf of customer to purchase hardware and software.

• Works with systems personnel establishing user (customer) and operations communications procedures.

• Maintains & supports local area network (LAN)/wide area network (WAN) and regional telecommunication systems, telephone systems and/or regional electronic mail systems.

• Documents computer maintenance, and installs, through a help ticketing and inventory systems.

• Configures, installs, maintains, and supports software and peripheral equipment, including printers. Provides hardware and software maintenance, training, and technical support for varied programs.

• Provides end users first level support for LAN-based applications and provides customer support on networked applications.

• Assists with Security auditing, enforcement of best practices and creation of new security processes

• Supports end users in all areas of computer operations, communications, software, and hardware.

• Assists with the training of users in the operation of computers and software application use.

• Provides maintenance in a timely manner in response to user requests.

• Other duties as assigned.

Job Qualifications

This is a competitive Civil Service position. The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligible List for this title or be among the top three after taking the required Civil Service exam for this title.

• Graduation from a regionally accredited or New York State registered two (2) year college with an Associate's Degree in Computer Science, Information Systems, or a related field; or

• Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information

• Systems, or a related field; or

• Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either 1) 30 college credits or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software; or

• Graduation from high school or possession of an equivalency diploma and two (2) years’ experience in installation

• and support of personal computers, computer applications, LANS/WANS and/or data communications; or

• A satisfactory equivalent combination of training and experience.

*NOTE: The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states similar to the BOCES Computer

• Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.

• Good Communication skills (written and interpersonal) required.

• Ability to troubleshoot, maintain and support networked PC’s and Windows based servers required.

• Must have working knowledge of Windows 7/10, Windows Server 2012/2016/2019, Hyper-V, Microsoft Office 365, and PC configuration.

• Experience working with Microsoft System Center - SCOM, SCCM, DPM.

• Sound oral and written communication skills, a high degree of logical reasoning and resourcefulness; sound judgment; tact; patience and physical condition.

Application Deadline:09/29/2024

Civil Service Title: NETWORK TECHNOLOGY SPECIALIST

Job Number: 016 CSC24/25