Job Information
Emerson Application Engineering & Customer Service Representative in EL SALTO CENTRO, Mexico
Bachelor Degree
Bilingual (B1, C2)
MS Office (Excel Advanced)
Activities
Receives customer requirements and generates quotations according to their needs.
Manages special requirements on quoted products.
Performs product research, calculation and selection.
Assists customers with price list related questions.
Performs margin calculation of products and special orders.
PED category determination.
Validate IBR compliance if necessary.
Coordinate internal technical support, necessary for special applications with the different support departments (Quality, Engineering, Logistics, Purchasing, etc.).
Analysis of regulatory technical documents, product application conditions and special requirements.
Support other application engineers and the sales channel on products with special requirements.
Support Order Entry team.
Quote projects, provide required documentation and follow up on order entry.
Processing customer orders/requests and ensuring requirements are met.
Requisition ID : 24002883
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.