Job Information
Sycuan SECURITY SHIFT MANAGER-Casino Security in El Cajon, California
SECURITY SHIFT MANAGER-Casino Security
Casino, 5485 Casino Way, El Cajon, California, United States of America Req #13976
Tuesday, March 12, 2024
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
Manages security activities and staff on Graveyard shift.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole
discretion of Sycuan Management at any time)
Maintains efficiency of security operations by assigning duties to supervisory staff, reviewing and monitoring staff schedules for adequate coverage, ensuring security services meet established department standards, ensuring policies and procedures are followed, recommending policy or procedure modifications as needed, conducting department informational meetings, resolving non-routine or difficult situations, reviewing department paperwork for accuracy, and ensuring required licenses and certificates are up to date.
Develops Security Department policies and procedures and administrative and general orders by observing security work practices, activities and duties, writing applicable procedures, consulting with Gaming Commission and Casino Compliance Administrator for industry and regulatory compliance, modifying drafts, and submitting to VP of Security/Entertainment for final approval.
Ensures flow of information to outside agencies in the absence of the VP of Security/Entertainment and Security Director by acting as a liaison between department and agencies, providing reports and information as needed, protecting chain of evidence in criminal cases, maintaining report databases, and reviewing, editing, and distributing departmental reports.
Develops Team Members by monitoring team member performance, training team members, conducting performance appraisals, and providing counseling, guidance, and corrective action as needed.
Hires qualified Team Members by communicating staffing needs and advertising requirements to Human Resources, and interviewing and hiring best qualified applicants.
Job Specifications:
Education and Experience:
Essential:
High School Diploma or G.E.D.
5 years of experience in casino security operations
5 years of security supervisory experience
Desirable:
Law enforcement experience
Experience in tribal gaming facility
POST certification
Skills and Knowledge:
Essential:
Working knowledge of security rules, regulations, and procedures
Ability to evaluate crisis situations and make sound judgments
Ability to effectively communicate with guests and team members
Ability to maintain professionalism and composure
Ability to communicate in the English language
Ability to compose written documents in the English language
Ability to understand and follow verbal directives and written directions
Ability to wear a radio earpiece and understand radio transmissions
Ability to read and comprehend complex written material
Ability to complete forms and documents and written reports
Ability to provide verbal and written directions
Ability to accept constructive criticism
Ability to provide leadership and guidance to staff
Ability to work in a smoking environment
Ability to walk and stand for up to eight hours at a time
Working knowledge of MS Word and Excel
Excellent record-keeping and organizational skills
Desirable:
Multi-lingual
Supervisory/Managerial Accountability:
Direct: Security Shift Supervisor
Indirect: Security Officer, EMT's, Security Dispatcher
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Other details
Pay Type Salary
Apply Now
Casino, 5485 Casino Way, El Cajon, California, United States of America