Job Information
The Brick Extended Warranty - Team Lead in Edmonton, Alberta
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional eye for detail?
The extended warranty department is actively seeking a team lead. The ideal candidate for this position possesses excellent leadership skills and presents a positive, customer-focused attitude. This position, based out of our new corporate headquarters, is an excellent opportunity for those seeking long-term career growth and development in a corporate setting.
Responsibilities
The team lead position is considered a working position. As such, the team lead will be responsible for day-to-day tasks, such as but not limited to:
Process and qualify claims
Understand policies and procedures
Offer store support
Process cheques
Facilitate communications between stores, customers, and the providing warranty company.
Customer escalation support
Staff support and development
Training
Qualifications
Proven leadership capabilities
Established organizational skills
Proven ability to work independently and with minimal guidance
Developed written and verbal communication skills
Strong attention to detail
Why The Brick?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
A competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Connect With Us! (https://careers-thebrick.icims.com/jobs/33096/extended-warranty---team-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)
ID2025-33096
Posted Date1 day ago(4/3/2025 5:21 PM)
of Openings1
Job LocationsCA-AB-Edmonton
Job CategoryInsurance and Warranty
Position TypePermanent Full-Time