Job Information
Robert Half Medical Front Desk Specialist in Columbia, South Carolina
Description
Robert Half is seeking a professional and personable Medical Front Desk Specialist for a contract-to-hire opportunity in Columbia, SC. In this critical role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience while supporting healthcare professionals in delivering exceptional care.
Key Responsibilities:
Greeting and checking in patients with professionalism and empathy, ensuring all necessary information is collected and up to date
Answering and routing incoming calls promptly, addressing patient inquiries, and directing to appropriate team members when needed.
Scheduling patient appointments, managing calendar conflicts, and confirming appointment reminders
Verifying patient insurance information and collecting co-pays or outstanding balances.
Maintaining accurate patient records in Electronic Medical Records (EMR) systems such as Epic or Cerner.
Supporting the office staff with administrative tasks like filing, faxing, and scanning, ensuring compliance with healthcare regulations.
Assisting in office supply inventory management and reorders as necessary.
Requirements
Qualifications:
Minimum of 1–2 years of experience in a medical front desk, receptionist, or similar role.
Proficiency with Electronic Medical Records (EMR) systems (e.g., Epic or Cerner).
Strong communication and organizational skills with a proven ability to multitask in a fast-paced environment.
Knowledge of insurance verification and medical billing is a plus but not required.
Friendly, compassionate demeanor with a commitment to superior patient care.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .