Job Information
Acme Tools Service Supervisor - Eagan in Eagan, Minnesota
Acme Tools is thrilled to announce the opening of a brand-new location, and we're seeking a driven and mechanically inclined leader to join our service department! Are you a leader who motivates your team to reach new heights and who doesn't mind getting a little dirt on your hands while you work alongside your employees? Do you think tools rule and like everything about them - from fixing them to using them to get the job done? If this sounds like you, join Acme Tools as the Service Supervisor of our new location in Eagan, MN! Salary Range: $62,000.00 to $72,000.00 annually As the Service Supervisor, you play a key role in ensuring our service and parts department are functioning efficiently. Your responsibilities include: Training, appraising, and supervising service and parts department employees Utilizing the most cost-efficient and effective means for all service orders while upholding Acme Tools' customer service and safety standards Managing day-to-day operations (reviewing daily productivity reports, maintaining inventory, and ordering parts, participating in department interviews, employee relations and terminations, and creating cost budgets and profitability within the department, etc.) Planning and coordinating schedules for department employees to optimize productivity and ensure goals are being met Evaluating proficiency, keeping Service Technicians adequately trained, and advising the team on motor repair and refurbishment techniques Managing and driving positive customer experiences Ensuring Service Technicians are being held accountable for the quality of their work Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity Completing related tasks as assigned