AMVETS Jobs

R00227700 Platform Engineer - Messaging and Conferencing (Open) The position of Platform Engineer for Messaging and Conferencing requires specific expertise in support for the areas of MS Exchange, Mail flow security technologies, MS Teams, REACH Digital Signage, Polite Mail and Lotus Notes. This position also includes the on-site and remote support of Microsoft Teams Rooms conference room Audio Video standards and related solutions. The position also requires the ability to manage multiple different support issues at the same time. The position is highly visible by all in-office users and their leadership and can positively impact all users that join or organize MS Teams meetings where a conference room and the use of MS Teams is included. Position Location: This position in based out of our Eagan, MN office (Hybrid) What you will do: Assist the team lead in completing projects related to the installation and technicalsupport of Microsoft Teams Rooms (MTR) in North America Ecolab office locations. Assist the team lead and the support teams globally for MTR deployments globally Work directly with Ecolab facilities and GNS (Global Network Services) related to MTR deployment projects Perform root-cause analysis with MTR for issues identified, while coordinating with other support teams to propose corrective action forsupportprocesses and protocols. Assist the team lead in the coordination with vendor support and RMA/break-fix actions for MTR equipment. Assist the team lead in performing cursory site evaluations and risk analysis forMTR deployment projects for new and refurbished facilities. Support users with hosting and managing MS Teams Town Hall and Live Events Perform operational support duties for MS Exchange, MS Teams, MS Stream, Reach Digital signage and any break/fix actions required for MTR solutions via Service Now. Train new team members in these and other day-to-day operational tasks Be the SME for Lotus Notes user management, message routing and system administration Be the SME for user support, licensing and platform upgrades for PoliteMail as well as the main vendor contact Manage and maintain Ecolab DKIM and DMARC email authentication records Travel to Ecolab offices when necessary to evaluate potential and completed A/V projects related to MTR deployment projects or REACH digital media projects Be readily available to takesupportcalls for the areas above and be prepared to go on-site when needed. Minimum Qualifications: Bachelor's degree and 4 years of professional work experienceor no degree with 8 years of combined education and equivalent work experience 3 years of experience in a technical support role 3 or more years' experience with Audio Video Technology, both hardware and software (Microsoft Teams Room system) Experience working with Service Now Experience working with andsupportingWindows and Android based computers and equipment Experience working with mobile device management - e.g., Intune (Android & iOS) Experience working with and supporting Office 365 collaboration applications, MS Exchange, OneDrive, Active Directory and Microsoft Teams and Lotus Notes Experience creating and editing Dynamic Distribution Groups Experience creating and editing PowerShell scripts Working knowledge of email authentication protocols such as domain-based Message Authentication, Reporting, and Conformance (DMARC) and DomainKeys Identified Mail (DKIM) Experience working in a customerserviceenvironment Excellent verbal and written communication skills Ability to work flexible work hours including occasional nights and weekends Ability to lift up to 50 pounds Ability to work off-site Preferred Qualifications: Capable of working independently Strong team player and collaborative demeanor Must be analytical, well organized, and self-directed A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital res urces. With annual sales of $15 billion and 49,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and on-site service to promote safe food, maintain clean environments, optimize water and energy use, and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit . Follow us on Twitter , Facebook at , LinkedIn at or Instagram at. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Covid-19 Vaccine Notice Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.