Job Information
Dubai Holding Manager - Sports and Leisure - Jumeirah Marsa Al Arab in Dubai, United Arab Emirates
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.
About the Job:
An opportunity has arisen for a Sports & Leisure Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
Daily operation of the department, providing general support for colleagues and managers.
Ensuring that processes, procedures and administration run smoothly, provide excellence in customer service and are consistent with other SBU’s and according to hotel and company policies
Ensure that company equipment under S&L are well maintained
Supervise the beach services team to ensure that all the areas are clean and tidy
Checking that all check-lists are filled up properly and the work is followed up
Walk around the beach area to make sure all guests are satisfied with the service provided
Handle guests’ complaints
To carry out duties as required for duty management shift for sports & Leisure department
To ensure that Beach services team colleague files are maintain and organized properly
To ensure that all training records are maintain properly and make sure that every employee get 6 hours training per month
About you:
The ideal candidate for this position will have the following experience and qualifications:
3-year experience in recreation/health club operations or related professional area
Experience working in a luxury resort
Excellent guest service and communication skills
Enjoying working outside in all weather conditions
High level of attention to detail, and multi-tasking abilities
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.