Job Information
HEALTHEQUITY, INC. Principal Business Analyst in DRAPER, Utah
Principal Business Analyst
Job Locations
US-Remote
Our Mission
Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.Come be part of remarkable.
Overview
How you can make a difference
The Principal Business Analyst for Reimbursement Accounts is responsible for gathering business information and molding it into actionable decisions for the product team. This role interprets information to then be translated into detailed business requirements or leveraged for process improvements. The Principal Business Analyst will report to GM, Reimbursement Accounts. This is a direct-hire, remote position within HealthEquity
What you'll be doing
Work closely with business stakeholders, engineering and data information services to triage and analyze complex problems, systems behavior and potential software bugs
Assess the impact of bugs, perform gap and root cause analysis, as appropriate
Work closely with Product Managers and Product Owners to ensure successful definition and delivery of new or enhanced product features
Meet with Product Owners and stakeholders to elicit requirements and document processes
Act as a champion and lead by example in driving continuous improvement mindset for process engineering and quality
You will be the go-to person for system behavior questions, change impact insights and pattern recognition across recurring issues
Assist with development and execution of test plans
Support the entire software development lifecycle
Document product capabilities and serve as a product subject matter expert
Develop product recommendations based on data analysis
Keep team members informed of items that impact their day-to-day duties
Participate in SCRUM team cadence meetings and clear team blockers
What you will need to be successful
Knowledge of creation of software products or a closely related field as normally obtained through the completion of a High School Diploma / Bachelor's Degree in mathematics, statistics, finance, accounting, or economics majors, and/or equivalent work experience
5+ years work experience in business requirements analysis with specific experience in data searching. Experience should include flow modeling, Stakeholder knowledge extraction and sharing. Experience in SQL Queries and process flow is preferred. Formal writing experience is highly desired
Familiarity with common product and software development tools such as Jira, Confluence, Aha, Azure DevOps, etc.
Knowledge of agile and SAFE is also required
Excellent technical skills and proficiency as well as an innate commitment to service excellence in combination with extraordinary people skills
Proven ability to advance an operational unit's strategic direction through identification of risk/opportunity and contributing to the corresponding mitigation/solution
Highly adaptable, with the ability to rapidly assimilate new information and self-direct in the identification of team, system, and project implications
Strong analytical and problem-solving skills with a critical eye for detail
An understanding of healthcare financial accounts (HSA, HRA, and FSA) and healthcare insurance, with a focus on payments, payment cards and claims systems is highly desirable
Experience gathering and documenting business requirements
Experience creating and/or executing user acceptance test plans
Ability to identify product implications of process and technology changes
Excellent written and verbal communication skills with the ability to consult with users and understand, assess, and present their needs
Well organized and able to balance multiple simultaneous assignments
A strong customer service orientation is essential
Demonstrated ability to adapt to the changing demands of business is a must
#LI-Remote
This is a remote... For full info follow pplication link.