Job Information
Southeast Health RN- Clinic Manager in Dothan, Alabama
Southeast. Always the right career direction.
Job Description Summary
The Clinic Manager is responsible for overseeing the daily operations of medical clinics. This position provides administrative and clinical support, and oversees the hiring and training of staff members, liaise with patients and healthcare professionals, and help coordinate patient care. They also work with the Director to ensure that the clinic are adhering to standardized policies and meeting compliance and quality expectations.
Job Description
Essential Functions
Monitor, develop, coach and mentor staff to achieve quality patient care outcomes
Cover competencies for clinical staff
Assist in establishing and implementing departmental goals, objectives, processes and policies that pertain to clinical and front office areas
Responsible for establishing standard daily work for all staff
Responsible for covering clinical and clerical positions as allowed by scope and supporting patient throughput when personnel are out for any reason.
Effectively communicate with physicians, staff and patients in a professional and respectful manner
Prepare staffing models and work schedules for staff
Assist with ensuring staff accuracy with quality and compliant clinical documentation
Perform annual performance reviews and maintain progressive discipline for all staff
Review and approve time for all staff each pay period
Interview and select staff for open positions
Based on clinic location, coordinate and oversee all front office and/or clinic operations
Maintain a positive working relationship with all staff
Assist in ensuring that medical charts are prepared for potential audit
Assist Director in managing departmental budgets
Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety.
Supervised Positions
Based on clinic location, may include Clinical, Ancillary and Clerical Staff
Qualifications
Minimum Experience Required
One (1) year of supervisory experience in practice management
Or, demonstrated ability of complex problem solving, critical thinking, analytical reasoning, and strong decision making that reflect both knowledge of facts and sound clinical judgment according to established standards of nursing practice.
Minimum Experience Preferred
- Two to three (2-3) years practice management experience
Minimum Education Required
- Current Registered Nurse (RN) in state of Alabama
Minimum Education Preferred
Bachelor’s degree or;
Completion of an undergraduate degree;
Working knowledge of revenue cycle to include medical terminology, ICD-10, CPT and coding
Required Skills/Abilities
Maintain RN licensure in the state of Alabama
Ability to quickly adapt to changing circumstances in fast-paced environment.
Demonstrates appropriate utilization of the skills of the Registered Nurse as approved by the Alabama Board of Nursing
Actively accepts, understands, and practices appropriate standards of nursing practice.
Time management skills.
Successful completion of all competencies and the monitoring of staff competencies
Excellent verbal and written communication skills
Demonstrates ability to communicate and organize concepts, ideas, verbally and in writing, with precise word usage, clear meaning, good presentation, vocabulary, grammar and correct spelling.
Encourages and promotes positive behaviors in coworkers.
Demonstrates ability to work with patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs
Respect and caring demonstrated in words, action, and body language to all patients and clinic staff.
Recognizes and employs team efforts to achieve departmental/organizational goals.
Makes decisions that reflect both knowledge of facts and sound clinical judgment according to established standards of nursing practice.
Ability to step in to assist physician with procedures in the care of patients, if needed .
Assists with compliance of all SEH requirements such as vaccinations, CBL’s, Surveys.
Strong decision making and problem solving skills
Ability to establish and maintain effective working relationships with clinic staff, interdepartmental staff and physicians
Strong technical/computer skills
Demonstrates appropriate delegation and coordination of tasks and duties in the operations of physician clinic, using appropriate organizational/priority setting skills
Demonstrates commitment to organizations five (5) priorities and Six Ground Rules
Person in this position is required to understand, agree upon and follow our Six Ground Rules:
No excuses.
We are a team.
Bring up your ideas.
Poor performance will be addressed.
'That's not my job' is not acceptable
Manage Up.
Shift
DayShift Details
FTE
1
Type
Regular
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Equal Employment Employer
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.