Job Information
Wayne County Government Systems Engineer 1 in Detroit, Michigan
+-----------------------------------------------------------------------+ | | | | | The Charter County of Wayne is Michigan's first and largest County! | | Home to 34 cities and nine townships; from Rockwood to Livonia, from | | Sumpter Township to the Grosse Pointes, each community in Wayne | | County offers residents and businesses a unique blend of opportunity | | to live, work, play and raise families. | | | | | | | | Headquartered in beautiful Downtown Detroit, our largest city and the | | automotive capital of the world, Wayne County Government offers a | | diversified economy and high standards for our residents' quality of | | life. With a history rich in culture, arts and diverse communities, | | Wayne County takes pride in its promotion of diversity, inclusion and | | equity, not only through its residents but also through its | | employees. | | | | | | | | Becoming a part of the Wayne County team means that you are driven, | | ambitious and ready to have a positive impact on the community. | | | | | +-----------------------------------------------------------------------+
Purpose/Description
Reporting to the Team Leader of Systems Engineering, the Department Executive 1 (Systems Engineer 1){target="_blank" rel="noreferrer noopener"} involves developing, implementing, and maintaining enterprise-wide applications and infrastructure. Responsibilities include designing new processes and systems, updating and enhancing existing systems, performing root-cause analysis and problem resolution, and meeting the needs and objectives of the County. The Department Executive 1 will perform a full range of system support functions requiring a technical computer support background. Work is performed under supervision.
+-----------------------------------------------------------------------+ | Required Tasks | | | | Microsoft O365 Administration | | Azure AD Administration | | Facilitate Windows server administrative tasks | | Maintain virtual environments and servers | | Provide logs and information to support county infrastructure | | Perform server maintenance and upgrades as identified by Network | | Management tools | | Update documentation for system modifications and processes | | Troubleshoot and resolve network operations problem tickets | | dispatched by the Wayne County Service Desk | | Occasional off-hours support for system-related problem calls | | Perform other tasks as assigned by supervisor | +-----------------------------------------------------------------------+
Educational/ Experience Requirements
- Bachelor's Degree in Computer Science, Engineering, or similar discipline from a recognized college or university, and one year of experience in an IT environment with at least 100 users
- OR
- High School diploma; AND
- Three years of experience supporting an IT environment with at least 100 users.