AMVETS Jobs

Job#: 2027977

Job Description:

Job Description: As a member of the global HR GBS team, the HR Reporting & Analytics Lead provides insight into the data and analytics measured by the HR GBS that allow for measurement of progress and performance over time as well as predicting future patterns and growth. Responsible for the oversight of the regional and Global HR GBS analytics dashboards. Serves as Subject Matter Expert (SME) for ServiceNow analytics tools for HR GBS teams to provide support and develop reporting from systems

The Role:

Your work will include, but not be limited to:

• Data and Analytics Management and Reporting
  • Develops data analytics dashboards for regional HR GBS in ServiceNow to measure progress, performance measurement and team management
  • Maintains and improves on KPIs and ensures that analytics are accurately representing measurement of the HR GBS organization
  • Creates and maintains for Global HR GBS Analytics Dashboard for global reporting on HR GBS analytics
  • Manages library of HR GBS reports and address needs and issues from HR GBS region leads
  • Provides support for HR GBS regional leaders and senior leadership on metrics reporting and analysis
  • Serves as SME for ServiceNow and SuccessFactors analytics tool, providing expertise and knowledge to regional leads and senior leadership around use of tools and data analysis
  • Develops strategy and approach for ensuring that data is up to date and accurate
  • Review and analyze current Service Management Protocol, provide a gap assessment by region and a recommended action plan
• Predictive Analysis
  • Consistently analyzes the performance of the HR GBS organization through KPI analysis and adherence to aggressive performance SLAs
  • Analyzes trends and patterns in data to identify risks / issues and communicate reports to leadership
  • Develops business cases for new capital investments and presents to leadership as required
  • Provides financial management, opportunity analysis and ensures benefit realization for the HR GBS organization
• Continuous Improvement
  • Makes recommendations on data reporting and analysis based on issues / risks as well as continual improvement mindset
  • Partners with HR GBS leadership to manage and continuously improve data management within technology systems
  • Partners with HR GBS Regional Leads to identify updates and improvements on regional data analytics dashboards
  • Analyzes data to develop and provide improvement plans through root cause analysis based on performance data inputs
  • Reviews and improves KPI and data analytics dashboards through feedback and need
  • Conducts regular assessment on end-user system behavior using search word and click trend analysis to guide optimization solutions
  • AI Exploration - identify opportunities for AI tools in partnership with ServiceNow capabilities (i.e., KBA content management, Virtual Chat, dynamic translations, etc.)
  • Identify, prioritize, and support RPA implementation for top projects to resolve key HR GBS pain points.

Advantages of workingin the HR GBS group:

The center ofHR's new strategy to change the way we workandestablish the foundation for the future, modern HR Operating Model

Flexible working style and virtual collaboration within global HR teams

Great way to experience HR broadly(processes, teams, plants, locations, etc.)

• Exposure to multiple HR disciplines including Recruiting, Time & Attendance, Employee Data Management, Compensation and Benefits
• Work across multiple plants and / or countries

Exposure to a high-perfor