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J.B. Hunt Transport Manager II, Operations in DeSoto, Texas

Job Summary:

Under general supervision, the position is responsible for the oversight of a single and/or multiple sites/ fleets, under one cost center, with one or more managers. Strategic management and leadership over all aspects of operational performance, including problem identification, solution recognition and implementation, financial performance and profitability, and overall Safety and DOT compliance of assigned fleets. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Job Description:

Key Responsibilities :

  • Oversee assigned fleet operations, including driver board coverage, customer service, safety, compliance, driver retention, and employee scorecard management

  • Create and execute a plan for forecasted freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless

  • Serves as the primary point of contact with their assigned customers/ramp and communicates with internal departments and team to provide exceptional service, provide trouble-free account operation, and identify and resolve problems or issues with ramp, driver, customer, account, etc., throughout the day and, where required, when on call

  • Responsible for various operational, financial, and service reporting on an ongoing basis

  • Train on and audit all processes and procedures needed to execute the day-to-day operations while seeking to identify and implement system or procedure improvement areas

  • Facilitate and determine employee training and development including monitoring ongoing performance progress to promote, engage, and retain employees in positions of increasing responsibility by optimizing job performance through evaluations, individual development plans, and employee recognition programs

  • Ensure fleet compliance with all Safety and DOT training, including working with applicable internal personnel to address any specific Safety needs that arise for individual fleets or drivers

  • Provide input in the creation of an annual budget, audit current year performance of actual versus budgeted expenses, and provide feedback to the Controller regarding required changes to the budget as a result of operational changes

  • Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, preparing and presenting a final presentation, etc.

  • Using a strategic approach, successfully promote, manage, and maintain a positive work environment, to improve operational efficiency, employee engagement, and driver retention

Qualifications:

Minimum Qualifications:

  • High School Diploma/GED with 3-4 years of Transportation/Logistics experience, and/or military equivalent experience, and/or 3-4 years of supervisory experience; must possess a valid driver's license with a clean motor vehicle record as per JBHT standards; ability to work across multiple shifts including nights and/or weekends if needed. Must be willing to travel to account, customer, and company event locations when applicable.

Preferred Qualifications:

  • Bachelor's Degree in Business Administration/Management, Supply Chain Management, Finance, or related fields with 1-2 years of relevant professional experience, and/or military equivalent experience, or 3-4 years of experience in the Transportation/Logistics industry with 3-4 years of supervisory experience.

  • Ability to process information with high levels of accuracy.

  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.

  • Ability to accurately analyze situations and reach productive decisions based on informed judgment

  • Ability to adapt to changing environments

  • Establish and maintain healthy working relationships with clients, vendors, and peers

  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner

  • Effective communication skills

  • Ability to develop and track challenging goals that support business strategies

  • Knowledge of business metrics and Key Performance Indicators (KPIs)

  • Ability to form and manage effective teams

  • Participate in the process of recruitment of permanent and contract personnel, achieving an optimal match between candidate and position

  • Understanding of the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans

This position is not eligible for employment-based sponsorship.

Education:

GED (Required), Bachelors: Supply Chain Management, Bachelors: Finance, Bachelors: Business Administration/Management, High School (Required)

Work Experience:

Transportation/Logistics, Management-Entry Level

Job Opening ID:

00564719 Manager II, Operations (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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