Job Information
TEKsystems Fuel Management Specialist in Des Plaines, Illinois
Description:
-Handles driver/fleet inquires and problems.
-Have a clear understanding of client specific needs.
-Use call tracking for all calls received.
-Analyze driver phone calls and watch for trends.
-Log all calls for metric purposes.
-Keep average talk time at 2.5 minutes or lower.
-Keep service levels at 80% or higher.
-Calls various oil companies when necessary.
-Handle repetitive tasks in mailing and stuffing of envelopes
-Need to work at a quick pace
-Need to pay attention to detail
Hours:
Monday-Friday 8am-5pm
Skills & Qualifications:
-2+ years of customer service/office/retail experience
-Good computer skills
-HS diploma
-Strong communciation skills
-Must be able to work 100% onsite
Soft Skills:
-Comfortable with repetitive tasks
-Strong attention to detail
-Team player
-Good attendance
-Great communication
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.