Job Information
Deloitte Event Experience Manager, Deloitte US Sponsorships in Des Moines, Iowa
Professionals in the Growth & Purpose Channel may apply and be considered for the role regardless of US office location.
We're looking for a strategic, organized, detail-oriented, enthusiastic, and proactive individual with a passion for creating memorable experiences to lead hospitality events as part of a world-class sponsorship portfolio. As part of US Brand, Deloitte's national sponsorships create opportunities for exceptional client and practitioner experiences, deliver memorable activities and impactful brand messaging, showcase Deloitte capabilities, and ultimately help account teams build client relationships. Excellent strategic thinking, relationship-building, project management, communication skills, and consultative experience will be critical to success in this role.
Recruiting for this role ends on 4/27/25.
Work you'll do
Lead the strategy and activation of sponsorship hospitality experiences, including pioneering innovative and creative concepts for large-scale events. You'll develop experiences in partnership with the Sponsorship Marketing team, Sponsorship Operations (SpOps) team, Meeting & Event Services (MES) team, Deloitte Tickets (DTickets) team, and Client Relationship Development (CRD) team. Experience in managing hospitality for major events, such as large-scale sports events or equivalent, is essential.
Hospitality activation management
Create world class experiences and strategic client hosting opportunities around our marquee sponsorships
Act as a strategic thought leader, working with properties and internal departments to maximize sponsorship assets, extend brand storytelling, and ensure return on investment
Oversee project budgets, providing regular updates to leaders on budget/spend status
Review contractual inventory, and assess to make recommendations on utilization and acquisitions
Recommend market pricing
Develop and update client journey playbook on a yearly basis, post-event
Develop and update US Sponsorship Marquee Hospitality playbook and best practices that can be shared with local markets, update going into each event, as needed
Serve as the lead liaison to location markets to govern all stakeholders, ensuring alignment and coordination across hospitality activation (swim lanes for team members, local market, MES, etc.)
Lead client journey mapping and KPI tracking
Lead and manage client experience mapping from first touch through to account resolution and project recaps
Manage the relationship with Meeting & Event Services (MES) team and oversee hospitality activation touchpoints, especially around 'surprise and delight' moments for both external and internal stakeholders
Define strategic approach and 'sell in' process for internal stakeholders to maximize the value of the sponsorship opportunity, based on business objectives
Key input into guest communications, which is led by the Client Relationship Development (CRD) team
Event experience, strategy, and designWorking with our sponsorship properties, this role has primary accountability with delegation to the Sponsorship Operations (SpOps) team and Meeting & Event Services (MES) team as it relates to the following:
Accommodation
Budget
Catering and menu planning
Contract Management
Communications
Décor / Tent Design
Merchandise and Uniforms
Onsite guests experience oversight
Offsite programming/events
Photographer/Videographer
Security/contingency planning (in partnership with local office)
Staff scheduling, management and training
Talent/Legends booking and management
Transportation
Qualifications Required
Bachelor's degree in marketing or related field.
10+ years of experience in planning and executing global or national hospitality experiences, to include experience in managing hospitality for major, large-scale sports events (or equivalent)
10+ years of experience in delivering complex hospitality programs with multiple vendors and stakeholders and coalescing multiple priorities
5+ years of experience collaborating and partnering with executive leadership
Ability to work in a virtual environment
Limited immigration sponsorship may be available
Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Prior experience delivering global multi-site hospitality programs, such as Olympics
Experience with golf and tennis corporate hospitality events
Experience in managing a team within a matrix organization
Excellent attention to detail with strong writing, deck development and communication skills
High level of comfort with ambiguity and fluid priorities; ability to manage multiple and complex threads of work
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $171,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.