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LAKE LAWN RESORT Concierge in DELAVAN, Wisconsin

JOB REQUIREMENTS: -Assist transporting guests on or off property as needed. -Provide guest room and LLR property tours as needed. -Provide comprehensive information and coordinate guests requests. -Collect information on resort activities, sporting events, places of interest transportation and tours. -Assist in organization of special event and holiday weekends and disseminating information to current and future guests. -Run resort errands as needed. -Make room deliveries as needed. -Keep lobby clean and front walk clean. -Maintain cleanliness of vehicles. -Drive guests to and from Lake Lawn, Chicago and Milwaukee airports. -Drive guests to local recreational facilities. -Answer bellstaff telephone. -Familiarize guest with resort room and facilities and resort services. -Greet guests and assists them to their rooms with luggage at check-in. -Checks the condition of the room, shows features to the guests. -Attends pre-shift and staff meetings. -Assists guests, upon request, from room with luggage at checkout. -Conducts inventory and re-stock all pamphlets and literature. -Performs scheduled van runs on time to/from designated locations. -Punches in and reports to the Front Office Manager and/or Front Office Supervisor on time and in full uniform for each shift. Obtains Manager\'s approval prior to punching out. -Performs other related duties as assigned by the Front Office Manager and/or Front Supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ***** OTHER EXPERIENCE AND QUALIFICATIONS: -Must be at least 18 years or older -Needs to have a valid drivers license -High school diploma or equivalent -Previous customer service experience preferred but not necessary -Proficiency in Microsoft Excel While performing the duties of this job, the employee is regularly required to sit or stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The position is indoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. ***** APPLICATION INSTRUCTIONS: Apply Online: www.lakelawnresort.com/info/careers/

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