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Job Information

Crescent Hotels and Resorts Housekeeping Supervisor in Deerfield, Illinois

Description

We are committed to providing you with:

· Highly competitive wages

· An exceptional benefit plan for eligible associates & your family members

· 401K matching program for eligible associates

· Flexible scheduling to allow you to focus on what is important to you

· Discounts with our Crescent managed properties in North America and Marriott properties throughout the world for you and your family.

Rate of pay is $21-$22 per hour.

ESSENTIAL JOB FUNCTIONS:

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned/needed.

Qualifications

Behaviors

Preferred

  • Leader: Inspires teammates to follow them

  • Team Player: Works well as a member of a group

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Peer Recognition: Inspired to perform well by the praise of coworkers

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Experience

Preferred

  • 2 years: Housekeeping

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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