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L. L. Bean, Inc. Outdoor Discovery Program Senior Instructor- Legacy Place, Dedham MA in Dedham, Massachusetts

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

Position Purpose: Assist in pre-season, mid-season, and ongoing training for ODP instructors, conduct skills assessments, observations and audits on ODP instructors, provide feedback and coaching for ODP Instructors, role model effective instruction, and mentor ODP Instructors when leading ODP programs. Manage staff requirements and scheduled events when assigned by the local ODP Leader. Responsibilities:

  • Promote to new, and retain all customers

  • Inspire people to engage in new outdoor activities

  • Assists ODP leaders with skills assessments and training

  • Performs Instructor Observations and Program Audits; provides regular and timely coaching and feedback to instructors

  • Completes Instructor Observation Form/Program Audit Form following SOP

  • Caps course capacity as assigned by ODP Leader

  • Cancels instructors from the schedule as assigned by ODP Leader

  • Instructs courses and role models the responsibilities outlined in the ODP Instructor job description as follows:

  • Safety

  • Demonstrates ability to create a safe and inclusive environment for all participants and coworkers

  • Consistently performs all responsibilities associated with our safety protocols and program procedures

  • Confirms all equipment used is in appropriate working condition

  • Reports any unsafe acts or conditions to the appropriate person

  • Ensures compliance with the L.L.Bean comprehensive Health and Safety program by knowing and following all safety guidelines, policies, procedures and expectations

  • Takes immediate and appropriate action to rectify any unsafe conditions.

  • Ensures other employees are in compliance with comprehensive Health and Safety program

  • Communication

  • Always conducts self according to the highest ethical and moral standards

  • Represents the teaching profession at its highest level at all times

  • Communicates and lives our company core values of Outdoor Heritage, Service, Respect, Integrity, Perseverance, Safe and Healthy Living

  • Communicates professionally with all stake holders

  • Provides professional and timely feedback to peers and colleagues when the need arises

  • Knows and maintains expertise in equipment and products utilized in your programs

  • Knows specifications (uses, materials, pros and cons) of relevant L.L.Bean equipment and apparel and effectively shares information with customers to encourage product sales

  • Participates in promotional events when ODP/equipment expertise is needed

  • Is knowledgeable about other ODP programs, and promotional offerings

  • Course Curriculum and Administrative Duties

  • Has an exceptional understanding of course content

  • Possesses the ability to teach in a relaxed, clear and confident manner to a variety of participants

  • Effectively delivers all components of the curriculum in the allotted time

  • Delivers all key points required for course openings and closings

  • Performs daily administrative duties associated with instructing classes

  • Accurate and timely completion of the Daily Activity Reports

  • Participant agreements

  • Manifests

  • Incident report

  • Vehicle log

  • ADA documentation

  • Other duties as assigned

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

This position has been identified as a safety-sensitive position. A safety-sensitive position is one in which an impaired worker constitutes a serious and direct threat to workplace health and safety. Employees in this position must agree that they will not come to work or be at work at any time under the influence of alcohol or any drug that could render them impaired.Education Level: 2-Year Associates Degree or 2 Years Relevant Experience Years of Experience: 2+Skills and Qualifications:

  • Mastery of relevant technical skills in ODP activities and working knowledge specific to local market

  • Demonstrated excellent teaching skills.

  • Experience leading trainings for outdoor professionals

  • Proven experience planning, organizing and leading outdoor trips

  • Proven leadership skills with the ability to develop and motivate participants

  • Ability to maintain a high level of enthusiasm, motivation and a positive attitude

  • Established time management and organization skills

  • Demonstrated successful working relationships with peers and management staff.

  • Experience coaching, mentoring and providing feedback

  • Strong interpersonal, written and verbal communication skills

  • Takes own initiative, working independently in a leadership role

  • Strong knowledge of technical gear used in activities

  • Ability to work a flexible schedule including nights, weekends and holidays

  • Certified in Basic First Aid or above and CPR, additional certifications as relevant

  • Demonstrated ability to successfully resolve customer service issues

    If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.

    Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.

    Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the vigor of a challenging climb. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits…

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.

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