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MIT Endicott House Conference Services in Dedham, Massachusetts

Basic Function and Responsibility: The Meeting Services Attendant exceeds all guest expectations. This position includes the setting up of and maintaining of all meeting rooms and A/V. Banquet event orders are reviewed and set as required. The primary focus of this position is to maintain the highest level of guest satisfaction while presenting a professional image. This operational position works closely with all MIT EH departments. A/V and computer training is ongoing in this position. Characteristic Duties and Responsibilities: Set up all meeting rooms and A/V according to standard Organize all conference services storage closets Maintains daily recycling program Remove all trash throughout the day in all public and back of house areas Care and cleanliness of MITEH vehicles Recognize any conflict and reacts in a positive manner Washes all meeting room, back of house and public space floors Informs supervisor of low inventory levels Drives guest shuttle Bus Can-do attitude with both guests and fellow employees Keeps supervisor informed of any guest related issues Any additional work directed by supervisor Qualifications: High School diploma or equivalent Ability to convey positive and professional image Strong communication skills and attention to detail Ability to work independently and use good judgment Massachusetts Drivers License Customer service & Detail-oriented Commitment to excellence

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