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Ford Motor Company Sr. Operations Analyst in Dearborn, Michigan

In this position...

  • You will work with the Chief Technology Office (CTO) to support Objectives & Strategic Priorities

  • Oversee projects/programs, working with cross-functional teams across various business functions such as Human Resources, Marketing, Legal, Finance, Sales, etc.

  • Develop project plans, define the business-related project/program scope, goals and deliverables in alignment with organizational goals

  • Drive problem-solving and continuous improvement initiatives by leading cross-functional teams and collaborating with executive leadership, function heads, finance etc.

  • Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements

  • Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources

  • Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews

  • Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs

  • The role will have the ability to directly impact the future of program management practices at Ford Credit and effect a high degree of change across the Ford Credit Engineering teams

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.

What you'll do...

  • Deliver Purchase Service Strategy for 2024 & 2025

  • Support CTO Office with operational rhythm

  • Assist with process implementation & operational efficiencies within Ford Credit

  • Collaborate with Digital Engineering leadership team to develop Objective and Key Results (OKR’s)

  • Manage 2025 intake process for the budget through the phases of assessment, estimation & planning.

  • Drive and oversee communication of cross-functional teams involved in the transformation to support all aspects of the program.

You'll have...

  • Associate's degree or Equivalent work experience

  • Experience using, managing, and supporting teams with Agile program management tools, such as Workboard, Jira, SharePoint, etc.

  • Experience of managing the ownership of processes as part of Project Management Office type of organization

  • Excellent teamwork, leadership, interpersonal and communication skills

  • Successful Business Analysis and Project Management Implementations

Even better, you may have...

  • Bachelor of Science Degree

  • Previous system replacement and/or integration project management experience

  • Certification in Project or Program Management such as PMP, etc.

  • Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe.

  • Strong verbal and written communications skills with the ability to influence the enterprise.

  • Experience of administration and control of use access, workflows, trackers in JIRA and Confluence

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, and prescription drug coverage

  • Flexible family care, parental leave, new parent ramp-up programs, subsidized backup childcare, and more

  • Vehicle discount program for employees and family members, and management leases

  • Tuition assistance

  • Established and active employee resource groups

  • Paid time off for individual and team community service

  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

  • Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

New Hire Benefits (https://fordcareers.co/GSRnon-HTHD)

This position is a salary grade 7-8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 28676

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