AMVETS Jobs

Job Type Full-time Description Are you a strategic thinker skilled at solving complex challenges? Are you looked at as an expert in your field? Are you confident in your ability to advise and recommend solutions to leaders? If this sounds like you, we've got the perfect job! We are looking for candidates who like analyzing, thinking through, and solving complex challenges. You will be trusted to share your insights and recommendations with clients to inform their organizational, strategic, and programmatic initiatives. You will be surrounded by a team of other Rock Stars! Why you should work with us. First and foremost, we care deeply about every member of our JJR family and as a company, we are inspired by something greater than ourselves. Second you will play a vital role in building lasting partnerships with clients to advance their performance and create high-impact, meaningful value. Finally, culture is kind of our thing; we are committed to the well-being of each employee. Need proof? It's in the pudding. Here are what people are saying! "JJR is one of the best companies I have worked with (for) in the past 20+ years." - Anonymous employee feedback from internal engagement surveys "I feel JJR does a very good job of hiring people who will work well in the group dynamic - people who share the same work ethic and values, which makes for working together to be much easier and more enjoyable." - Anonymous employee feedback from internal engagement surveys We value feedback, but we think you should come see for yourself! You in? Here are the details. Title: Cloud Contact Center Application Developer Location: Remote Classification: Salary, Exempt Travel: Less than 10% Security Requirement: Must provide favorable background check and National Agency Check with Inquiries (NACI) Position Overview: As a Cloud Contact Center Application Developer at JJR Solutions you will play a key role in designing, developing, and implementing cloud-based contact center solutions using Genesys Cloud platform for federal government clients. You will collaborate with cross-functional teams to understand business requirements, architect scalable and reliable solutions, and deliver high-quality software that meets our customers' needs and expectations. Duties: Design, develop, and implement cloud contact center applications and integrations using Genesys Cloud platform and associated technologies. Collaborate with business stakeholders, product managers, and architects to understand requirements and translate them into technical solutions. Develop custom configurations, workflows, and integrations within Genesys Cloud platform to meet specific business needs and enhance system functionality. Build and maintain scalable, reliable, and secure cloud-based applications that deliver exceptional customer experiences and drive business value. Conduct code reviews, perform unit testing, and ensure adherence to coding standards and best practices to deliver high-quality software solutions. Troubleshoot and resolve technical issues, perform root cause analysis, and implement corrective actions to ensure system stability and performance. Work closely with DevOps/ITOPS teams to ensure smooth deployment of applications in multiple cloud environments. Stay updated on industry trends, emerging technologies, and best practices in cloud contact center space, and actively contribute to continuous improvement initiatives. Additional duties as assigned. Required Education, Experience, & Skills: Bachelor's degree in Computer Science, Information Technology, or related field. or equivalent experience. Minimum 5 years of experience working as a software developer, with a focus on cloud-based contact center applications. Genesys cloud certified with a minimum of two years of experience on