Job Information
Six Flags Darien Lake Theme Park Resort Guest Relations Representative in Darien Center, New York
Darien Center. Six Flags Darien Lake. Guest Relations Representative. Starting at $15.50/hour.
JOB PURPOSE: Respond to guest comments and concerns in a courteous, professional, but expedited manner.
KEY DUTIES AND RESPONSIBILITIES: * Listen and help resolve guest issues or questions while remaining calm in a stressful fast-paced environment. * Making sure safety and guest services is top priority. * Enforce park policy in a manner conducive to being an advocate for the guest, while still adhering to park rules and regulations. * Communicate with Marketing and Public Relations regarding special groups, sales, and promotions. * Fill in the role of an Admissions Attendant or Parking Attendant when and where needed. * Obtain and accurately report the park count hourly, late counts could result in disciplinary action. * Notify the Park Duty Manager or Operations Duty Manager of any unusual circumstances. * Comply with all Darien Lake policies and procedures. * Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS: * 1 year Admissions experience * Appreciation for the serious and safety critical nature of the responsibilities inherent in the job. * The individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language. * Proven organization and time management skills. * Ability to solve practical problems and interpret a variety of written and oral instructions. * Must be able to operate a computer and read a computer screen, tablets and point of sale terminal. * Strong motivational, leadership and team building skills. * Ability to work a flexible schedule, including nights, weekends, holidays and a six-day workweek, as required.
OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Operations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (Emergencies, changes in workload, rush jobs, staff levels or technical developments) dictate.
Follow link to apply through company site: https://www.sixflags.com/darienlake/jobs