Job Information
American Airlines Manager, AACU Patch and Vulnerability Management in Dallas, Texas
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is within the American Airlines Federal Credit Union. The role is for overseeing and managing the patch and vulnerability management (PVM) processes for the Credit Union’s IT infrastructure, ensuring timely and effective patching of servers, desktops, network equipment, and other critical systems to maintain security, compliance, and operational efficiency.
What you'll do
Develop, implement, and oversee the Credit Union’s enterprise-wide patch and vulnerability management strategy
Lead a team of patch management specialists responsible for patching servers, desktops, network devices, and other IT assets
Ensure timely and effective deployment of patches to mitigate security vulnerabilities while minimizing business disruption
Work closely with Information Security, IT Infrastructure, and Application teams to prioritize patches based on risk assessment and criticality
Monitor industry trends, threat intelligence feeds, and vendor releases to proactively address security vulnerabilities
Manage enterprise patching tools, automation frameworks, and compliance reporting solutions
Develop and maintain dashboards and key performance indicators (KPIs) to track patching progress, compliance levels, and remediation timelines
Oversee regular vulnerability assessments and coordinate remediation efforts in collaboration with IT teams
Establish patching schedules, maintenance windows, and rollback procedures to ensure minimal impact on operations
Ensure compliance with regulatory and security frameworks, including PCI, NCUA, FFIEC, and other industry standards
Provide leadership, coaching, and mentorship to the PVM team, fostering a culture of continuous improvement and accountability
Oversee an annual budget for patching tools, automation solutions, and team operations
Perform other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED
Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent work experience
Proven experience leading patch and vulnerability management programs in an enterprise environment
Strong knowledge of patching processes for operating systems, applications, and network devices across Windows, Linux, and cloud environments
Experience with patch management tools such as Microsoft SCCM, WSUS, Ivanti, BigFix, Tanium, or similar enterprise solutions
Familiarity with vulnerability scanning tools such as Tenable Nessus, Qualys, or Rapid7
Understanding of security frameworks such as NIST, CIS, FFIEC, and PCI-DSS
Preferred Qualifications- Education & Prior Job Experience
Experience managing patching processes in highly regulated industries (e.g., financial services, healthcare)
Knowledge of ITIL change management principles and best practices for patching in production environments
Skills, Licenses & Certifications
Strong technical knowledge of operating systems, networks, and enterprise security principles
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and reporting tools for metrics and dashboards
Ability to analyze vulnerability data, assess risk, and prioritize patch deployment accordingly
Strong leadership and team management skills, including coaching and staff development
Excellent verbal and written communication skills, with the ability to interact with both technical and non-technical stakeholders
Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines.
Availability for after-hours patching and emergency security updates as needed
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.