AMVETS Jobs

Job Information

First Peoples Credit Union Teller in Cumberland, Maryland

First Peoples Community Federal Credit Union

About First Peoples Community FCU:

First Peoples Community Federal Credit Union has been servicing the community since 1960. We currently have 20 community locations, providing full service banking with convenient and friendly service. First Peoples consists of more than 32,000 members and manages assets in excess of $594 million.

It's time that you get to know us better.

How long have we been around? What communities do we serve? What are we all about? Glad you asked. First Peoples is a growing, financially sound organization with a committed group of employees and a commitment to exceptional member service. To learn more, please read on.

Our Mission:

First Peoples Community Federal Credit Union is a member-owned cooperative committed to meeting the ongoing financial needs of its members in a safe, prudent, personal manner, with the best service possible. As a community credit union, we support the development and expansion of the community.

Our Motto:

'Here for You. Here for Good.' (And we take that quite literally.) We've been around for 60-plus years and we're still growing, with no end in sight. We've always looked for ways to better serve our members and give back to our communities. You'll see us in the local parade and you'll see our name at the local ball field. And you can bet that that when you're in need of any financial help, our hyper-local staff will be eager to guide you.

POSITION DESCRIPTION

Position Title:Teller

This position has a 24 hour per week guarantee but can work up to 29 hours per week and may be scheduled five days a week.

POSITION PURPOSE

To assist members/non-members with their financial transactions, involving the issuance and receipt of cash and other negotiable instruments. To assist in maintaining the systems required to support those functions. To promote and cross-sell credit union products and services.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Receives and processes member/non-member financial transactions, including but not limited to deposits, withdrawals, transfer, loan payments, check-cashing, foreign Visa Cash advances, and issuance of negotiable instruments. Assesses fees for transaction type as outlined in procedures or the fee schedule. To assist in maintaining the systems required to support these functions.
  • Provides routine information concerning their account. Directs member to appropriate department for more complex or specialized service needs.
  • Maintains member records.
  • Takes an active role in learning and understanding our members needs and to fulfill those needs by cross-selling the appropriate credit union products and services. To increase member awareness of the products and services offered by the Credit Union.
  • Assists with opening and closing of the branch.
  • To maintain onsite ATM. This includes but not limited to the loading of cash and balancing the machine.
  • To assist in the management and operation of the cash vault, cash dispenser, and coin machine. This includes but not limited to the loading and emptying of cash, processing cash shipments, preparing cash shipments, inputting transactions onto the mainframe and balancing its cash totals.
  • Assists with safe deposit operations.
  • Balances cash drawer and daily transactions.
  • Performs other duties as assigned.

PERFORMANCE MEASUREMENTS and EXPECTATIONS

  • Job duties are efficiently, accurately, and effectively performed in accordance with established policies and standards.
  • Security procedures are understood and adhered to by all Service Representatives.
  • Teller cash drawers are to be balanced within fifteen minutes after the branch has shutdown or within fifteen minutes of serving their last member. Any balancing discrepancies should be reported to the manager on duty.
  • To meet balancing standards as defined in policy and pro edures.
  • Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.
  • To establish a good working relationship through teamwork and coordination with co-workers and management, both within and external to the department.
  • To insure that reports and records are accurate and completed in a timely manner.
  • The Credit Unions professional reputation is maintained and conveyed.
  • Transaction levels, balancing, errors, etc. are in line with Credit Union standards.
  • Comply with the Information Security Policy and the Business Ethics and Conduct Code.

QUALIFICATIONS

Education/Certification:

  • High school graduate or equivalent.

Skills/Abilities:

  • Excellent communication skills
  • Good interpersonal skills
  • Ability to multi-task
  • Attention to detail
  • Solid math skills
  • Ability to operate related computer software, and other business equipment including 10-key, money counters, and telephone

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking:

  • Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing:

  • Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion:

  • Movements frequently and regularly required using the wrists, hands, and/or fingers.

Finger Dexterity:

  • Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Average Visual Abilities:

  • Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength:

  • Standing throughout the day; movement of sitting down/standing up. Exerts up to 20 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

None:

  • No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability:

  • Ability to deal with a variety of variables under only limited standardization.
  • Able to interpret various instructions.

Mathematics Ability:

  • Ability to perform basic math skills and to use decimals to compute ratios and percentages, and to draw and interpret graphs.

Language Ability:

  • Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
  • Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs.
  • Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to succes

DirectEmployers