Job Information

Careers Customer Service Representative (Full-Time) in Crest Hill, Illinois

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager

  • Take and deliver messages for the Service Center Manager and Account Managers

  • Provide assistance to Drivers

  • Prepare bills of lading and delivery receipts

  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll

  • Data entry

  • Freight reports

  • Driver collect reports

  • Billing and filling

  • Skillful in Microsoft Office Programs

  • Excellent keyboarding skills

  • Has worked in a fast paced environment and has excellent attention to detail

  • Experience with handling a high volume of phone calls

  • Exceptional communication and customer service skills

  • Legally eligible to work in the United States

  • Must be at least 18 years of age

  • Fluent in English

  • Stable and growing organization

  • Competitive weekly pay

  • Quick advancement

  • Customized training program

  • Professional, positive and people-centered work environment

  • Modern facilities

  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.

  • Paid holidays (8); paid vacation and personal days

  • 401(k) plan, Company Match

CSR, Customer Service, family, culture, LTL, transportation, customer oriented

External Company URL:

Street: 16911 Enterprise Blvd

Telecommute: No