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State of Massachusetts Program Data Analyst & Fraud Investigation Specialist in CPC, Massachusetts

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program which provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own and who are able to work, available for work and looking for a job. The Program Data Analyst and Fraud Investigation Specialist will oversee and manage staff associated with funding awarded as part of ARPA P.L 117-2. Responsible for all administrative aspects associated with this award including staffing and reporting. Liaison with DUA program integrity consultant to work in tangent to respond to data requests or requests for other claim information related to UI or other integrity areas. The incumbent monitors for compliance purposes, various activities, services and/or functions related to the improper filing of UI claims and the improper payment of benefits by the Department of Unemployment Assistance related to fraudulent activities by reviewing and investigating UI claim data and UI system transactions using pattern recognition database and industry risk analytics software. Develops and executes queries to extract data and oversee investigation of data results. The Analyst reviews and analyzes complex multi-party cases concerning alleged fraudulently claim activities or other potential violations of laws, rules and regulations pursuant to M.G.L 151A and 430 CMR. Provide findings to UI Director, Director of Program Integrity and other PI staff and maintains liaison with other agency partners and outside vendors. Develop strategies and provide detailed recommendations to the agency management to continuously improve fraud detection methods. Confers with developers and work to update parameters and resolve critical conflicting information concerning intricately involved scenarios and cases of alleged noncompliance with laws, rules and regulations. Primary program areas include specialized analysis and review of fictitious employers' schemes, organized fraud, stolen identities and returned bank payments. Analyzing fraudulent claim filings, hijacked payments and incidents of multi-claim filing associated with fraudulent employer accounts or when the employee has provided information to fraudulently obtain benefits and using the findings in this data to assist in improvement of fraud analytics and detection parameters. /This is a temporary position associated with a funding opportunity provided by the US Department of Labor for which funding expires on 12/31/2025. This position expires on 12/31/2025./ Preferred Qualifications: * Knowledge of database structures, reporting software and methods used in creation of ad hoc data reports. Knowledge of SQL and development of data queries. * Experience working with large databases and extracting data sets for further processing. * Knowledge of identify theft, fictitious employer schemes and organized fraud. * Knowledge of the methods of general report writing. Ability to recognize patterns, trends and discrepancies in data. * Ability to design, develop and execute queries of UI databases using various business tools and software systems. * Ability to analyze and determine the applicability of the returned data, to draw conclusions and make appropriate recommendations. * Ability to use investigative techniques to obtain information and compile information in accordance with established procedures. * Ability to determine the proper format and procedure for assembling items of information and securing data. * Ability to prepare general documents while exercising discretion in handling confidential information. * Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing UI Program activities. * Ability to establish rapport with all persons and establish and maintain harmonious working relationships with others. * Ability to give oral and written Instructions in a precise, understandable manner and follow written and oral instruction. * Ability to maintain a calm manner in stressful scenarios while continuing to adapt to varied work situations. * Ability to work independently as work requires but also collaborate with other developers and staff. SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION’S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis, program administration, or program management or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.* II. A Graduate degree with a major in business administration, budget management, public administration, industrial engineering or industrial management may be substituted for a maximum of three years of the required experience.* III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will be permitted for a maximum of three years of the required experience. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Workforce Development *Title: *Program Data Analyst & Fraud Investigation Specialist Location: Massachusetts-CPC - Boston 100 Cambridge St Requisition ID: 240003G4

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