Job Information

Tadashi Shoji Key Holder in Costa Mesa, California

Job Summary:

If you?re looking for your next full-time opportunity, have at least three years of high-end apparel experience, and most importantly love fashion, then this might be the right opportunity for you. We?re looking for a candidate who is a team player, friendly, energetic, and can build lasting relationships with our clients.

Sales Generation:

  • Promote client service initiatives and support sales team to drive sales by modeling and delivering exceptional customer experience.

  • Assist all Sales Associates in maintaining and utilizing the client book to proactively drive business.

  • Be aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling, outreach, and event opportunities.

  • Maintain a fashionable yet professional appearance reflective of the brand image.

  • Maintain a keen interest in the fashion industry and market trends.

People Development

  • Provide ongoing coaching and development to elevate team?s skills and expertise.

  • Motivate team to achieve sales goals.

  • Proactively address and resolve employee issues in a professional manner and in accordance with company?s policies and procedures; partner with the Store Manager as needed.

  • Ensure Sales Associates is well versed in all aspects of product knowledge.

  • Contribute to a positive atmosphere that is fun, professional, productive, and team oriented.


  • Perform store open and closing procedures including counting register funds, completing bank deposits, opening and closing the registers, and securing the facility.

  • Maintain all sales and operational policies and procedures.

  • Process all transactions and capture of client information and assist when necessary with operation and back of house activities.

  • Support, promote and assume responsibility for loss prevention in all areas of risk management, inventory management and cash controls.

  • Assist the execution of all visual merchandising standards, directives, and overall store?s cleanliness and organization

Required Skills and Experience

  • 3-5 years prior experience managing in a luxury retail environment. Must be familiar with operations, merchandising, sales and stock activities.

  • Strong analytical skills; ability to understand budgets, sales and inventory planning.

  • Exceptional interpersonal and communications skills both verbal and written.

  • Market/Customer Orientation: focuses on customer needs and priorities, understands the competition and conveys market realities to organization.

  • Ability to learn new IT systems and embrace technology; proficient in Microsoft Office.

  • Excellent networking skills and ability to forge relationships within the community.

  • College degree or equivalent experience preferred