Tadashi Shoji Key Holder in Costa Mesa, California
If you?re looking for your next full-time opportunity, have at least three years of high-end apparel experience, and most importantly love fashion, then this might be the right opportunity for you. We?re looking for a candidate who is a team player, friendly, energetic, and can build lasting relationships with our clients.
Promote client service initiatives and support sales team to drive sales by modeling and delivering exceptional customer experience.
Assist all Sales Associates in maintaining and utilizing the client book to proactively drive business.
Be aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling, outreach, and event opportunities.
Maintain a fashionable yet professional appearance reflective of the brand image.
Maintain a keen interest in the fashion industry and market trends.
Provide ongoing coaching and development to elevate team?s skills and expertise.
Motivate team to achieve sales goals.
Proactively address and resolve employee issues in a professional manner and in accordance with company?s policies and procedures; partner with the Store Manager as needed.
Ensure Sales Associates is well versed in all aspects of product knowledge.
Contribute to a positive atmosphere that is fun, professional, productive, and team oriented.
Perform store open and closing procedures including counting register funds, completing bank deposits, opening and closing the registers, and securing the facility.
Maintain all sales and operational policies and procedures.
Process all transactions and capture of client information and assist when necessary with operation and back of house activities.
Support, promote and assume responsibility for loss prevention in all areas of risk management, inventory management and cash controls.
Assist the execution of all visual merchandising standards, directives, and overall store?s cleanliness and organization
Required Skills and Experience
3-5 years prior experience managing in a luxury retail environment. Must be familiar with operations, merchandising, sales and stock activities.
Strong analytical skills; ability to understand budgets, sales and inventory planning.
Exceptional interpersonal and communications skills both verbal and written.
Market/Customer Orientation: focuses on customer needs and priorities, understands the competition and conveys market realities to organization.
Ability to learn new IT systems and embrace technology; proficient in Microsoft Office.
Excellent networking skills and ability to forge relationships within the community.
College degree or equivalent experience preferred